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Item#: N82E16883220447

ASUS Desktop PC M11AD-US002O Intel Core i5 4440s (2.80 GHz) 4 GB DDR3 1 TB HDD Windows 7 Home Premium

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  • Intel Core i5 4440s (2.80 GHz)
  • 4 GB DDR3 1 TB HDD
  • Windows 7 Home Premium
  • Intel HD Graphics 4600

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Unstoppable high performance. Rich media features. Easy connectivity… everything you need is packed in the sleek, compact ASUS Desktop PC M11AD. It’s sure to perfectly serve your work and play.

Additionally, as the M11AD desktop comes with a USB keyboard and a mouse, you’ll be ready to go from the day your PC arrives.

general information

More Speed, More Power
General information

With Intel Turbo Boost 2.0 Technology, the Intel Core i5-4440s quad-core processor can run faster than the base operating frequency (2.8 GHz) when needed. Together with 4GB high-bandwidth memory, it offers an exciting level of power to effortlessly handle the most demanding applications and multitasking. The integrated Intel HD Graphics 4600 provides high definition graphics and a high-quality video playback experience to answer all your entertainment needs. Up to 1TB HDD provides you plenty of space to store your files, data and media contents.

Music to Your Ears
General information

The M11AD-US002O features built-in 6-channel audio system, and utilizing Asus Sonic Master technology, delivering accurate, crystal clear surround sound effect. Enjoy an incredible audio experience whether you're listening through speakers or headphones.

All-around Connectivity
General information
HDMI Port for Hi-definition Enjoyment

With Full HD 1080p support, you can immerse yourself in a cinematic experience and enter a spectacular world of colors by connecting to a HD monitor or TV via the HDMI port.

General information
USB3.0: 10x Faster Transfer

Experience lightning speed data transfers at 4.8Gbps with USB 3.0 - the latest standard. USB 3.0 transfers data up to 10X faster than USB 2.0 while remaining fully backward-compatible. This high-speed transfer rate significantly reduces data transfer times even for large files, such as videos and photos. This means you spend less time waiting and more focusing on the task at hand.

General information
Experience twice the Data Transfer Speeds with SATA 6.0

The SATA 6.0Gbps ports offer twice the delivery throughput of regular SATA, and deliver improved scalability, so your data moves faster and more reliably.

Reliability You Can Count On
General information
2X Life Span

High-quality components provide utmost durability, improved longevity and enhanced thermal performance thanks to top-quality solid conductive polymer capacitors.

General information
Stringent Quality Test

This desktop has passed and exceeded rigorous vibration, noise, thermal shock, and drop tests, ensuring ASUS products exceed the industry standards.


Learn more about the ASUS M11AD-US002O

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the ASUS M11AD-US002O

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2 out of 5 eggsTotally unfit for Windows 10

Pros: Good value; fast and quiet.

Cons: Had major problems after upgrading from Windows 7 to 10 on this computer. Would not connect to the internet, and would not recognize any keyboard. Tried reverting to Windows 7, but problems persisted. After about 30 hours (no exaggeration) of struggle and phone support - including one Windows tech who said he had never failed to resolve an issue before - I finally had to restore from partition and am now operating on 7 again, which is working fine. I just have to see that annoying Windows 10 notification everyday...

Manufacturer Response:

Dear Richard,

Thank you for the positive comment that you have provided on the product. I apologize for the inconvenience this may have caused you upgrading to WINDOWS 10. The OS upgrade was tested with no trouble found. Please make sure that you do have a stable internet connection while installing the WINDOWS 10 upgrade. Or you can try using the Media Creation Tool from Microsoft and save the upgrade image to an external USB Flashdrive or hardrive. Then run the upgrade from the external USB device. If you need further technical assistance with the desktop, please email me at cl-rodel@asus.com and write down service# N151012528 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • YAN H.
  • 9/28/2014 9:23:04 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDon't buy

Pros: None.

Cons: Pressed the power switch no working. and
Have to return item for a long process to approve.
Big Trouble.

Manufacturer Response:

Dear Yan,

Thank you for choosing an ASUS product. I apologize if the system will not power on upon arrival and it need to be returned back. Normally, there are couple of things to check if the unit failed to power on. First, please verify if the AC adapter was properly connected from the desktop to a working surge protector or AC outlet. Second, verify if the power button is being pressed all the way down to trigger a power on signal. Lsstly, please try to disconnect the power cord or cable and let the unit drain for a couple of seconds in order to reset and clear the memory. After doing this, please reconnect your power supply cable then power on the unit. If you will still reconsider and ASUS desktop and need assistance before purchasing the unit, please email me at cl-rodel@asus.com and write down service# N151012613 on the subject line.

Regards,

Rodel
ASUS Customer Loyalty

2 out of 5 people found this review helpful. Did you? Yes No

  • Anonymous
  • 9/26/2014 9:35:33 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsSo far, so good

Pros: Boots up quickly, fast machine, no problems.

Cons: None so far for this replacement computer.

Other Thoughts: [This is an update to my prior review on 9/10/2014 at 10:54:22 AM.]

My first computer wouldn't turn on, so I returned it for a new one. The exchange was super quick and very easy. Thanks, Newegg!

From the second I plugged the replacement computer in, I noticed a light inside the case which was not present in the prior computer. Also, the power button seemed more solid. So, it seems that the issue with the prior machine was either a faulty power supply or a faulty power button. Either way, this new one works.

It boots up quickly and is lightning fast for everything that I have used it for thus far, which has been pretty basic tasks. I have not done anything memory-intensive yet but I have high hopes. I'll update again after owning the machine for a longer period of time. But for now: 4 eggs.

2 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 9/10/2014 10:54:22 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsWon't turn on, waiting for replacement

Pros: Appears to be a great value for a mid-range computer.

Cons: Computer would not turn on.

Other Thoughts: I received the unit and hooked it up properly, but it would not turn on. I checked all the cables and tried numerous times, but nothing happened. The power button would push in, and I would even feel a very, very slight "click" of sorts, but it wouldn't turn on. Having read the reviews prior to purchasing, I was aware that other people had experienced similar problems. However, there were enough question/answer notes that it seemed this only happened to a few people. (People tend to more often write a review after a bad experience, and there were only a few bad reviews.) Unfortunately, I got a defective unit as well.

Not wanting to open the machine and void the warranty, I contacted customer service and they immediately issued an RMA for a replacement. (That's why I gave 2 eggs instead of 1.) Shipped the item back yesterday and am now waiting for Newegg to process it and send me a new unit. I'm keeping my fingers crossed that the new one works! Either way, I'm going to update this review to document everything.

I really hope that the replacement unit works, because it's pretty inexcusable for Asus (a company whose motto is, "Inspiring Innovation • Persistent Perfection") to be selling computers that don't even power up!

Manufacturer Response:

Dear Valued Asus Customer,

Sorry to hear your desktop arrived in a nonfunctioning condition. We do value our customers and take negative customer experiences very seriously. Should you need further assistance regarding your warranty in the future, please email me at CC-Rick@asus.com and place case # N140933295 in the subject line.

Thank you for choosing an ASUS product.

Best,

Rick
Asus Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

  • Gary G.
  • 9/5/2014 9:46:39 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsCheap and Non descript but that OK!

Pros: Price Bought it on sale with free shipping
Quick enough - 4th Gen i5 - low power version so the clock is not high. I am using it for home theater.
Generic Appearance - also a con. Simple so it doesn't stick out.
Win 7 so Windows Media Center is included.

Cons: Generic Appearance
Clunky setup program, took a good while to be ready to use. Windows update did not finish properly and I had to fight some initial error messages. Just kept running Windows Update and finally got to a steady state

People seem to complain about the power switch. It works fine for me. I did scratch my head for a bit looking for it.

Not Win 7 pro

Other Thoughts: I need to create the backup media. I wish they had partitioned the drive with 120 GB or less system partition. Now it is messy to install and SSD

Did you find this review helpful? Yes No

  • Shu W.
  • 9/4/2014 7:55:20 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsEhh desktop..

Pros: It's pretty fast for an somewhat inexpensive computer.

Cons: Been crashing......... It's ridiculous because I'm in the middle of doing something important and it crashes..... Totally just turns off... Maybe I got a bad one out of the bunch? I don't know but I've had this for almost one year now and it's not doing so great..

Manufacturer Response:

Dear Valued Asus Customer,

Sorry to hear your desktop has been malfunctioning lately. We do value our customers and take negative customer experiences very seriously. Should you need further assistance regarding your warranty in the future, please email me at CC-Rick@asus.com and place case # N140933618 in the subject line.

Thank you for choosing an ASUS product.

Best,

Rick
Asus Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

  • Colin F.
  • 8/29/2014 11:09:40 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDefective On Arrival

Pros: Good specs, good computer.

Cons: Power Button was defective on arrival. Have not been able to turn my computer on for more than a few seconds. It seems this model has a issue with it's power button. Have to return item for a long process to approve my item of being defective for a replacement.

Manufacturer Response:

Dear Valued Customer,

I apologize for the experience you’ve had and the inconvenience this may have caused you. If you need further assistance regarding the warranty service, please email me at CC-Rick@asus.com and write down service # N140906633 in the subject line. This will allow me to investigate your issue further in order to get a resolution.

Thank you for choosing an ASUS product.

Regards,
Rick
ASUS Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

  • WANG Y.
  • 7/31/2014 3:45:04 AM
  • Ownership: 1 week to 1 month

5 out of 5 eggsGood machine

Pros: Good CPU, motherboard, and the price is also good. Also the Win7 machine is what i am looking for.

Cons: should upgrade memory by myself.

1 out of 1 people found this review helpful. Did you? Yes No

  • Brian O.
  • 5/15/2014 2:36:08 PM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDo not buy.

Pros: None, 2 system in a row both with the same defect and never powered up.

Cons: Defective power switch on 2 systems. Seems they have a major issue with this model.

Manufacturer Response:

Dear Brian,

For questions, comments and concerns, please reach out to me at cl-celeste@asus.com and include case#3788578 in the subject line. I encourage you to contact our Customer Loyalty Team for further assistance with your ASUS products. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

2 out of 3 people found this review helpful. Did you? Yes No

  • Jason M.
  • 5/13/2014 10:08:57 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

Pros: Arrived fast, worked right out of the box, no issues with the power button compared to previous reviewers, not a lot of bloatware to remove, fast performance, overall just a great desktop!

Cons: Wish it would come with a DVI graphics ouput, but I remedied that quickly and cheap by using a DVI-to-HDMI cable to my monitor.

Did you find this review helpful? Yes No

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Item#: N82E16883220447
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