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Item#: N82E16883220447

ASUS M11AD-US002O (90PD00D1-M00450) Desktop PC Intel Core i5 4440s (2.80GHz) 4GB DDR3 1TB HDD Windows 7 Home Premium

  • Intel Core i5 4440s (2.80GHz)
  • 4GB DDR3 1TB HDD
  • Windows 7 Home Premium
  • Intel HD Graphics 4600
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Learn more about the ASUS M11AD-US002O (90PD00D1-M00450)

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS M11AD-US002O (90PD00D1-M00450)

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  • YAN H.
  • 9/28/2014 9:23:04 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDon't buy

Pros: None.

Cons: Pressed the power switch no working. and
Have to return item for a long process to approve.
Big Trouble.

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  • Anonymous
  • 9/26/2014 9:35:33 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsSo far, so good

Pros: Boots up quickly, fast machine, no problems.

Cons: None so far for this replacement computer.

Other Thoughts: [This is an update to my prior review on 9/10/2014 at 10:54:22 AM.]

My first computer wouldn't turn on, so I returned it for a new one. The exchange was super quick and very easy. Thanks, Newegg!

From the second I plugged the replacement computer in, I noticed a light inside the case which was not present in the prior computer. Also, the power button seemed more solid. So, it seems that the issue with the prior machine was either a faulty power supply or a faulty power button. Either way, this new one works.

It boots up quickly and is lightning fast for everything that I have used it for thus far, which has been pretty basic tasks. I have not done anything memory-intensive yet but I have high hopes. I'll update again after owning the machine for a longer period of time. But for now: 4 eggs.

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  • Anonymous
  • 9/10/2014 10:54:22 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsWon't turn on, waiting for replacement

Pros: Appears to be a great value for a mid-range computer.

Cons: Computer would not turn on.

Other Thoughts: I received the unit and hooked it up properly, but it would not turn on. I checked all the cables and tried numerous times, but nothing happened. The power button would push in, and I would even feel a very, very slight "click" of sorts, but it wouldn't turn on. Having read the reviews prior to purchasing, I was aware that other people had experienced similar problems. However, there were enough question/answer notes that it seemed this only happened to a few people. (People tend to more often write a review after a bad experience, and there were only a few bad reviews.) Unfortunately, I got a defective unit as well.

Not wanting to open the machine and void the warranty, I contacted customer service and they immediately issued an RMA for a replacement. (That's why I gave 2 eggs instead of 1.) Shipped the item back yesterday and am now waiting for Newegg to process it and send me a new unit. I'm keeping my fingers crossed that the new one works! Either way, I'm going to update this review to document everything.

I really hope that the replacement unit works, because it's pretty inexcusable for Asus (a company whose motto is, "Inspiring Innovation • Persistent Perfection") to be selling computers that don't even power up!

Manufacturer Response:

Dear Valued Asus Customer,

Sorry to hear your desktop arrived in a nonfunctioning condition. We do value our customers and take negative customer experiences very seriously. Should you need further assistance regarding your warranty in the future, please email me at CC-Rick@asus.com and place case # N140933295 in the subject line.

Thank you for choosing an ASUS product.

Best,

Rick
Asus Customer Loyalty

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  • Gary G.
  • 9/5/2014 9:46:39 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsCheap and Non descript but that OK!

Pros: Price Bought it on sale with free shipping
Quick enough - 4th Gen i5 - low power version so the clock is not high. I am using it for home theater.
Generic Appearance - also a con. Simple so it doesn't stick out.
Win 7 so Windows Media Center is included.

Cons: Generic Appearance
Clunky setup program, took a good while to be ready to use. Windows update did not finish properly and I had to fight some initial error messages. Just kept running Windows Update and finally got to a steady state

People seem to complain about the power switch. It works fine for me. I did scratch my head for a bit looking for it.

Not Win 7 pro

Other Thoughts: I need to create the backup media. I wish they had partitioned the drive with 120 GB or less system partition. Now it is messy to install and SSD

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  • Shu W.
  • 9/4/2014 7:55:20 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsEhh desktop..

Pros: It's pretty fast for an somewhat inexpensive computer.

Cons: Been crashing......... It's ridiculous because I'm in the middle of doing something important and it crashes..... Totally just turns off... Maybe I got a bad one out of the bunch? I don't know but I've had this for almost one year now and it's not doing so great..

Manufacturer Response:

Dear Valued Asus Customer,

Sorry to hear your desktop has been malfunctioning lately. We do value our customers and take negative customer experiences very seriously. Should you need further assistance regarding your warranty in the future, please email me at CC-Rick@asus.com and place case # N140933618 in the subject line.

Thank you for choosing an ASUS product.

Best,

Rick
Asus Customer Loyalty

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  • Colin F.
  • 8/29/2014 11:09:40 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDefective On Arrival

Pros: Good specs, good computer.

Cons: Power Button was defective on arrival. Have not been able to turn my computer on for more than a few seconds. It seems this model has a issue with it's power button. Have to return item for a long process to approve my item of being defective for a replacement.

Manufacturer Response:

Dear Valued Customer,

I apologize for the experience you’ve had and the inconvenience this may have caused you. If you need further assistance regarding the warranty service, please email me at CC-Rick@asus.com and write down service # N140906633 in the subject line. This will allow me to investigate your issue further in order to get a resolution.

Thank you for choosing an ASUS product.

Regards,
Rick
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • WANG Y.
  • 7/31/2014 3:45:04 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month

5 out of 5 eggsGood machine

Pros: Good CPU, motherboard, and the price is also good. Also the Win7 machine is what i am looking for.

Cons: should upgrade memory by myself.

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  • Brian O.
  • 5/15/2014 2:36:08 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDo not buy.

Pros: None, 2 system in a row both with the same defect and never powered up.

Cons: Defective power switch on 2 systems. Seems they have a major issue with this model.

Manufacturer Response:

Dear Brian,

For questions, comments and concerns, please reach out to me at cl-celeste@asus.com and include case#3788578 in the subject line. I encourage you to contact our Customer Loyalty Team for further assistance with your ASUS products. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • Jason M.
  • 5/13/2014 10:08:57 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

Pros: Arrived fast, worked right out of the box, no issues with the power button compared to previous reviewers, not a lot of bloatware to remove, fast performance, overall just a great desktop!

Cons: Wish it would come with a DVI graphics ouput, but I remedied that quickly and cheap by using a DVI-to-HDMI cable to my monitor.

Did you find this review helpful? Yes No

  • ian f.
  • 4/4/2014 8:02:25 AM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggs

Pros: It shipped FAST! Newegg is awesome with their shipping. Stuff I order usually comes the next day. I really like that.

Cons: Well....I was under the impression that this computer comes with a 1TB hard drive. Unfortunately that was not the case. The hd properties show it to be 540GB. So THAT was kinda a drag. Also, at start up I get a c prompt (is that right, it's the cmd screen) saying something like, "could not find fiodiag/status; could not find purtest", then it shuts off. However after the second boot it stays on but the c prompt still comes up. So THAT'S a little hokey. It's not connected to the internet so I'm wondering if it's just an update issue. Lastly, I was under the impression that this is a 64 bit o.s. It turns out that it is not. :( So....I called newegg and I have to get all the information to call in....pack it ALL up...and get it back to the warehouse for a refund, then re order what I THOUGHT I was getting in the first place....which is gonna be kinda a hassle cause of my work schedule.....but now I'm just whining. :)

3 out of 5 people found this review helpful. Did you? Yes No

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Item#: N82E16883220447
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