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Item#: N82E16883220575

ASUS Desktop PC BT1AG-I5347S013B (90PF0091-M00130) Intel Core i5 3470s (2.90 GHz) 8 GB DDR3 1 TB HDD Intel HD Graphics 2500 Shared memory Windows 7 Professional 64-Bit

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  • Intel Core i5 3470s (2.90GHz)
  • 8GB DDR3 1TB HDD Capacity
  • Windows 7 Professional 64-Bit
  • Intel vPro technology
  • Certificated by Energy Star 5.2
  • 100% solid capacitors for extreme reliability

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS BT1AG-I5347S013B (90PF0091-M00130)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the ASUS BT1AG-I5347S013B (90PF0091-M00130)

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  • michael l.
  • 2/4/2016 10:58:06 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsPaper weight

Pros: size, none didn't power up

Cons: I ordered this machine 12/21/2015 and went to install in office on 02/03/2016 product will not power on. I have NEVER had any problem with Asus products before so it didn't occur to me to power everything up right when I got it. . But I am now out of the 30 day return policy by newegg. so I am stuck RMA through ASUS. The problem is I have purchased 5 of these and 3 are DOA. that is a 60% failure rate. just waiting for the 2 that are working to fail. so in our office we have 5 representatives ready to work but only 2 can work. this is having a serious impact on our revenue. After this experience I don't think I can use Asus from a reliability standpoint going forward.

Other Thoughts: I would NOT recommend this product at all.
the way to make this product better is have better quality control / product packaging.

Manufacturer Response:

Dear Erik,

I apologize for the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections before they roll out in the market. This will guarantee a reliable product except in isolated cases, where there may be a rare defect/defects that may have escape from the manufacturing process. Normally, we will recommend the following in order to resolve a no boot or no power on issue. Disconnect any external devices connected to the unit except the monitor. Verify if the all power and video cables were properly connected from the desktop to a working surge protector or AC outlet, to the monitor and the power button is being pressed all the way down to trigger a power on signal. Also, try to disconnect the power cable and let the unit drain for at least 10 seconds in order to clear the CMOS and the memory. After doing this, please reconnect your power then power on the unit. . If the problem persists after doing the troubleshooting tips, this is a hardware related issue. Please email me at cl-rodel@asus.com, if I can be off further assistance, and I would be more than glad to help.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Troy N.
  • 1/26/2016 7:32:17 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDead On Arrival

Pros: When they show up working they are great computers.

Cons: Purchased 14 of these for customers and 1 out of the 14 showed up DOA. Got an RMA and boom same issue. ASUS was of no assistance when I called them first.

Other Thoughts: Thankfully NEWEGG has stood behind the product both times. This time I just got the money back and I am moving to a different computer. I was really dissapointed with ASUS Tech Support.

Manufacturer Response:

Dear Troy,

I apologize for the inconvenience this may have caused you. I certainly understand your dissatisfaction with the quality of your recent customer service experience. This is not a normal reflection of how our company handles customer services. We do value our customers and take negative customer service experience very seriously. Please be informed that we continuously strive to improve our approach and processes in order to achieve customer service excellence. If I can be off further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help.


Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Anonymous
  • 1/12/2016 11:15:33 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat price for a great little PC

Pros: Inexpensive, compact and works great

Cons: none

Did you find this review helpful? Yes No

  • Andrew M.
  • 12/26/2015 9:35:09 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsDOA

Pros: good price for the power

Cons: Wont power up everything is plug in and i have the LED light up on the MOBO but the power button wont start it up.

Did you find this review helpful? Yes No

  • Pete K.
  • 12/10/2015 5:58:30 PM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDead

Pros: good amount of power in a small form factor

Cons: Won't power up/ defective

Other Thoughts: I bought this small desktop because it would fit perfectly in my TV cabinet as my multi media pc hooked up to my LED tv......unfortunately it was dead right out of the box. Everything was hooked up, but the machine will not power up....the mobo LED can bee seen illuminated through one of the vent screens, so it is getting power, but when you press the power button nothing happens.....I am a big fan of newegg and ASUS......so I don't doubt that they will resolve the problem quickly, however, I am on a deadline to set up this entertainment system and it is a rather complicated set up with a huge display cabinet built into the entertainment system, all of which has to be wired and then bolted to the wall.......all of which is on hold until I get a working computer, so this lack of quality from ASUS has me annoyed to say the least.

I will modify this review when/if the issue is resolved. So far not impressed

Did you find this review helpful? Yes No

  • Karl M.
  • 2/4/2015 2:22:42 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsgood mini tower

Pros: installed no problems
small form factor
quiet
good performance

Cons: none

Other Thoughts: I wish they let you customize the OS

Manufacturer Response:

Dear Valued Customer,

We want to thank you for your time posting this review. We're gald that your happy with the unit and that your satisfied with it as well. It's good to have a positive feedback from our customer. If in the future your going to need assistance with the unit or any other ASUS product please feel free to email me at customerloyalty@asus.com and put case # N150219833 in the subject line for your reference.

ASUS Customer Loyalty are dedicated in helping you and all other ASUS customers.

Thank you for choosing ASUS.

Regards,
Mark
ASUS Customer Loyalty

Did you find this review helpful? Yes No

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Item#: N82E16883220575
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