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Item#: N82E16883220610

ASUS G10AC-US009S Desktop PC with Quad Core Intel Core i7 4770 3.40GHz (3.90Ghz Turbo), 32GB DDR3, 1TB HDD, GeForce GTX 760 3GB, Blu Ray Combo Drive, Windows 8 64-Bit

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  • Quad Core i7-4770 3.40GHz
  • GeForce GTX 760
  • 32GB RAM, 1TB HDD
  • Blu Ray Combo Drive

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews


Learn more about the ASUS G10AC-US009S

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS G10AC-US009S

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  • William R.
  • 5/14/2015 6:07:54 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsWas DOA, utterly inoperable

Pros: None.

Cons: Was DOA. Would not boot or do literally anything. Utterly useless. Incredibly unimpressed with the lack of any sort of quality checks. Expensive shipping to return.

Manufacturer Response:

Dear William,

I apologize if your received the unit dead on arrival. This is an isolated case since all ASUS products undergo intensive quality control testing and inspections. ASUS provides warranty coverage for the problem. If you need further assistance sending it in for service, please email me at cl-rodel@asus.com and write down service# N150539230 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Christopher H.
  • 4/26/2015 9:02:00 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsASUS g10AC Reburfished

Pros: It's super fast, stylish, and has tons of memory and a blue ray drive, plus a geforce 760 graphics card which is virtually the same performance as the 960, if the review are to be believed. I like the style of it, too, and it has a PS/2 keyboard connection so I can use my old keyboard which is far better than the super cheap keyboard that is included.

Cons: It came dead-on-arrival, not recognizing the hard drive at all. I called Asus, and they said to return it, which I didn't want to do as I needed a computer ASAP, and this one was the best deal I found. Luckily, I had read that somewhere in a computer review that someone had had a similar problem with their computer and realized the hard drive power cord inside the box had slipped out. Watching a Youtube video (as I had never done it before), I opened up the side, saw that the power cord had slipped out, put it back in and it was good to go. I think the problem was that the power cords are all bundled together too tightly, and in shipping there was enough play for it to slosh back and forth a bit, pulling on it, so that's why it probably fell out. Anyhow, works great now and no regrets!

Other Thoughts: I would recommend this computer to anyone looking for a powerful, affordable computer. I looked for ages to find one this powerful/inexpensive, and it was hard to find a comparable system. I like the gray/black steel style of the thing, too.

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  • Daniel M.
  • 6/13/2014 5:52:55 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDead on Arrival

Pros: None at this time.

Cons: Product is dead on arrival. Product would turn on but failed to connect to multiple televisions and monitors with either the VGA or HDMI outputs.

Other Thoughts: This isn't a comment on the quality of the PC, but rather my personal experience with this order. However, if you look at the reviews for new ASUS G10AC's, plenty of other people have this same exact issue.

Manufacturer Response:

Dear CPL Danny,

We are sorry to hear your experience. If you have any further questions or if you simply need assistance with this unit, please contact me at cl-celeste@asus.com and include case#3788549 in the subject line. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

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Item#: N82E16883220610
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