iBUYPOWER Gamer Extreme NE635FX Desktop PC AMD FX-Series FX-8120(3.1GHz) 16GB DDR3 2TB HDD Capacity AMD Radeon HD 7850 2GB Windows 8

Pros: Computer ran for a bit.

Cons: It won't stop restarting and blue screens since month after purchase.

Other Thoughts: This computer is broken. I sent it in to Ibuypower for it to be fixed and came back exactly the same. I am very frustrated. I will Probably not ever buy an Ibuypower product again.

Manufacturer Response:

Dear Valued iBUYPOWER Customer,

Is it possible that you leave me your contact information at newegg@ibuypower.com. We would like to investigate on what graphics card you received. Our systems are gone through a serious stress test before they go out. We are sorry for the inconvenience it has caused you. Can you also please register your product on http://www.ibuypower.com/retail.aspx to speed up the process if a RMA is needed. If you have any additional questions please email us at newegg@ibuypower.com. We will be more than gladly to help you out. Thanks again for choosing iBUYPOWER!

Pros: Runs stuff well when runs...

Cons: This computer has been broken since a month after I got it. It restarts over and over again. I sent it into IBuypower but it looks like they did nothing to fix it. I have called 3 times since they returned it and nothing back.

Other Thoughts: I probably would not buy another Ibuypower product ever.

Manufacturer Response:

Dear Valued iBUYPOWER Customer,

Is it possible that you leave me your contact information at newegg@ibuypower.com. We would like to investigate on what graphics card you received. Our systems are gone through a serious stress test before they go out. We are sorry for the inconvenience it has caused you. Can you also please register your product on http://www.ibuypower.com/retail.aspx to speed up the process if a RMA is needed. If you have any additional questions please email us at newegg@ibuypower.com. We will be more than gladly to help you out. Thanks again for choosing iBUYPOWER!

Pros: Fast
High frames while gaming

Cons: Please refer to "other thoughts" to see what I am going through.

Other Thoughts: This has honestly been the worst experience I have ever had with a computer in quite a long time. I have constant install loop issues with just about any and everything I try to install, USB mouse and keyboard always disconnecting and reconnecting which makes FPS(First Person Shooters) impossible to play effectively. I am constantly having issues with my home theater not working properly once every 10 boot-ups. I always get black screens after I login into my user account., which forces me to alt-ctrl-del and then sign out and try again for it to bypass it. The discs that came with my order two of which weren't even compatible with Windows 8. I even tried to restore to factory setting and the system just "loops" with a "please wait -- preparing".

I am having a dreadful experience with this order, I tried multiple fixes found online with no remedy. I have tried many times to contact tech support only to be placed on hold or be told in am next in line and never be spoken to once it say someone should be available soon. Customer service picks up but tech support I haven't spoken to one person yet. I am shocked at the poor customer service and the poor quality of my product. I may have gotten the "bad egg" but I should have received some kind of assistance thus far.

I tried to work through or at least deal with many of the problems but it is too much at this point and it seems like more just keep popping up and before I knew it, it was too late to return/exchange this product out.

Now I am stuck making payments on a product that is not even meeting my needs to a sub-par satisfactory level.

Manufacturer Response:

Dear valued iBUYPOWER customer,

Please kindly E-mail me your contact information and I will contact you directly regarding the issues you are experiencing. Can you also please register your product on http://www.ibuypower.com/retail.aspx to speed up the process if a RMA is needed. If you have any additional questions please email us at newegg@ibuypower.com. We will be more than gladly to help you out. Thanks again for choosing iBUYPOWER!

Pros: Plays everything I own on max settings. I just bought Bioshock Infinite which is Beautiful on max. I own Skyrim which I've modded out to be as pretty as I can possibly get it. I've retextured everything and it still runs at max. I have a friend who's pc wont run Diablo 3 and my pc laughs at D3 and asks for more. So yeah, all in all I love it.

Cons: The graphics card went down on me within a month after buying it and it can be a little loud at times but I got a new card quick enough so no biggie. And noise is forgivable as long as it does it's job. Windows 8 was hard to get used to at first. I was actually gonna go back to 7 but decided to give it a shot and now that I understand it a bit better it's not so bad.

Manufacturer Response:

Dear Valued iBUYPOWER Customer,

We want to thank you for being a customer of iBUYPOWER and we appreciate you take the time to send your feedback and will continue to strive to make our products better. If you have any questions about your products please feel free to contact newegg@ibuypower.com, we will answer all your questions in a timely matter. Thanks again.

Pros: This computer is everything that I was looking for without spending a large fortune. The case is super sleek all features work and the cpu and graphics card are easily overclockable. The airflow in the case is great and I receive great temps and performance in every game all in all very happy. Shipping was quick also came in 1 day for free.

Cons: None

Manufacturer Response:

Dear Valued iBUYPOWER Customer,

We want to thank you for being a customer of iBUYPOWER and we appreciate you taking the time to send your feedback and will continue to strive to make our products better. If you have any questions about your product please feel free to contact newegg@ibuypower.com. We will answer all your questions in a timely matter. Thanks again.

Pros: Considering this is a "black sheep" it has been nothing but amazing for the high end game I play like Skyrim and Assassins' creed 3... Although I have just had this computer for a short amount of time, I am thrilled with what I received.

Cons: Fed Ex left my computer on the back porch in a puddle. I called them and said not to leave it at my house and they did so anyways. They delivered it on time but was not happy to find my computer sitting in a puddle in my back yard of a city.... Shame on you, but I just let it go...

Manufacturer Response:

Dear Valued iBUYPOWER Customer,

We want to thank you for being a customer of iBUYPOWER and we appreciate you taking the time to send your feedback and will continue to strive to make our products better. If you have any questions about your product please feel free to contact newegg@ibuypower.com. We will answer all your questions in a timely matter. Thanks again.

Pros: inexpensive, compared to other computers

Cons: terrible customer service. terrible customer service hours. restarts for no reason. couldn't recover using the recovery partition because it was "unavailable" and wasnt allowed to do anything else because it said I needed an admin account to do any of the other repairs, and i didnt have an admin account (mine was the only account on the computer, and it should have had admin rights.

Other Thoughts: I received the computer, and have had nothing but problems. It crashed immediately while installing software, won't recognize my CDROM without using a recovery CD + multiple restarts and unplugging parts inside the box, and now restarts itself for the heck of it. The tech people take 3 days to respond to emails, and the only options that the person on the phone could give me (I had to call in late to work just to be able to be at the computer during your customer service hours. Ridiculous.) is that he can have me send it back for repair, in which I have to pay the shipping (Also RIDICULOUS, it was broken when I received it, NOT MY FAULT!) or that he can send me a windows 8 disk so that I can repair it myself (SERIOUSLY? I am capable, but I just spent $1200 on this thing... it should work when it gets to me!). Ibuypower's computers are attractively cheap because they are piles of junk. I had less problems in the 4 years that I owned my last regular old desktop from a regular old retail store than I have had with their "Gamer Extreme" computer in one month. VERY dissatisfied customer.

Manufacturer Response:

Dear valued iBUYPOWER customer,

Please kindly call our customer service department at 888-462-3899 and we will do our best to resolve your issues. Can you please register your product on http://www.ibuypower.com/retail.aspx to speed up the process if a RMA is needed. If you have any additional questions please email us at newegg@ibuypower.com. We will be more than gladly to help you out. Thanks again for choosing iBUYPOWER!

Pros: My friend owns this computer, and I thought I'd check it out.

The specs of this computer ARE good, with many nice features. It looks pretty good, and all the specs are great for gaming needs.

Cons: Sadly, this is not a computer for value. At $1,150, you can build your own computer with better specs. I think that the price is a way too high, and acquiring all the materials and building yourself a computer will be much better than paying $1,150 for one.

Other Thoughts: The specs of this computer are pretty good. The only thing I don't like as much is the CPU and GPU. Both are excellent already, but for an extreme-gamer, you might want a better GPU, and if you're going to do 3D rendering or something, a better CPU. But the CPU is more than enough if you're just going to game. However, if you're going to extreme-game, you might want to consider an even higher-end card.

Manufacturer Response:

Dear Valued iBUYPOWER Customer,

We want to thank you for being a customer of iBUYPOWER and we appreciate you taking the time to send your feedback and will continue to strive to make our products better. If you have any questions about your product please feel free to contact newegg@ibuypower.com. We will answer all your questions in a timely matter. Thanks again.

Pros: Good quality at a fair price.

Cons: I bought two of these and both boxes hard drives make metallic chirping noises on occasion. One does so fairly frequently.

Other Thoughts: I have used Ibuypower a few times to buy a pair of computers and each time there was a minor problem with one of them but good tech support and customer service keep me going back.

Manufacturer Response:

Dear valued iBUYPOWER custoemer,

Please kindly call our customer service department at 888-462-3899 and we will do our best to resolve your issues. Can you also please register your product on http://www.ibuypower.com/retail.aspx to speed up the process if a RMA is needed. If you have any additional questions please email us at newegg@ibuypower.com. We will be more than gladly to help you out. Thanks again for choosing iBUYPOWER! Please email me regarding your free code I will gladly send it to you at no cost.

Pros: The case is very neat. The Fan is not very loud.

Cons: well not the pc itself, but Windows 8 it's not that good.

Other Thoughts: when I got I was very excited, it didn't turn on at the beggining, well it did but the screen was dark. Moved the HD cables a little and it worked. Registered to Windows 8 and everything. Next day when I tried to turn it on same issue, black screen. Called IT support and they were really nice and helpful but were not able to fix it. sent it back and now I'm just waiting for the replacement.

Manufacturer Response:

Dear valued iBUYPOWER custoemer,

Thank you for contacting our IT support sorry that you are experiencing an issue connecting your computer to your monitor. Can you also please register your product on http://www.ibuypower.com/retail.aspx to speed up the process if a RMA is needed. If you have any additional questions please email us at newegg@ibuypower.com. We will be more than gladly to help you out. Thanks again for choosing iBUYPOWER!