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Item#: N82E16883255372

Lenovo H430 (57311432) Desktop PC Intel Core i5 3330 (3.00GHz) 8GB DDR3 1TB HDD Windows 8

  • Intel Core i5 3330 (3.00GHz)
  • 8GB DDR3 1TB HDD
  • Windows 8
  • Intel HD Graphics 2500
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Learn more about the Lenovo H430 (57311432)

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Lenovo H430 (57311432)

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  • James E.
  • 7/23/2013 8:24:14 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsNot Happy

Pros: They only allow 3000 characters in a review so mine is continued below.
===============================================
I usually assemble my computers. This is the first store bought computer I've purchased in maybe 15 years so I don't know what to expect in the way of typical quality and features. They may all be like this, but it's a cheesy computer. They skimped on everything. It only has a 250 watt power supply. I haven't had that underrated a power supply since maybe the 1990's if you load it down with a decent video card and several USB devices I have to wonder if it can deliver. The onboard video does not support digital video, only analog. It doesn't have several motherboard features like support for extra memory, support for ATA drives, support for more than one extra SATA drive, it has no serial ports, etc. I could go on, but I should get to my experience with it.
This computer was delivered on a Friday, and I began hooking it up on Saturday. The USB ports immediately began bing-bonging like they do on Windows 8 when you connect and disconnect them. Ignoring that I finished connecting everything but the bing-bonging would happen randomly even when I wasn't touching anything on or at the computer -- sometimes this was accompanied by either the mouse or the keyboard quitting working and throwing up USB error messages. A little investigation showed if I just touched one of the USB connectors it would make the sound and maybe one of the devices would stop working.
A brand new computer and it doesn't work right -- swell.
I called Lenovo support Monday morning. They were very polite, seemed concerned, and I could understand them on the phone. (NOTE: Except for my next to last conversation, which I describe below, they were good to deal with on the phone and seemed to want to be helpful.) They said the motherboard needed to be replaced. They said someone would be out between 3pm and 5pm on Wednesday. Someone from their local repair called on Wednesday to say a repair tech would be out Thursday between 1pm and 3pm. Thursday morning someone called to say they couldn't make it and the tech would be out between 9am and 11am Friday. The tech called about 9:30 and explained he had just been assigned the job and was on the far side of Houston, had calls to make and had to pick up the part, but would try to be at my house by 11am. He showed up at about 11:30. He began by pointing at my Belkin USB hub, which has worked flawlessly for about seven years, and started criticizing USB hubs suggesting it might be the problem. At this point he discovered he had the wrong part. He said someone would come Monday (apparently their company doesn't work on weekends). Monday near noon another tech called and said he would be at my house between 2pm and 4pm. He arrived promptly at 2.

Cons: He swapped out the motherboard and I immediately noticed the bing-bonging began when he inserted the USB connectors just as they did with me when I set the machine up originally. The problem is erratic/intermittent, so my heart sank, figuring he would assume it was fixed and leave, so I showed him that if you just barely touch the USB connectors they would start bonging. He said, "You mustn't touch USB connectors, even lightly, they become unpredictable." It's funny I'd never noticed this before in the ten years I've been using USB devices. But, to what I thought was my great good fortune, the keyboard stopped working while he was standing there and he witnessed the intermittent bing-bonging when I wasn't touching anything. I was almost joyous he got to witness what he had had to take my word for up 'til now. At this point, because it happened to be the keyboard this time, he began criticizing my keyboard calling it nonstandard assuming, I guess, my explaining it happened with the mouse too was false because he had only seen the keyboard do it.
I asked him to call Lenovo and explain that, even after changing the motherboard, he had witnessed the very problem I had reported. He did so, but emphasized I had a "nonstandard" keyboard.
Their Headquarters person argued it was a compatibility problem with my mouse and my keyboard (which I've been using with my Win7 computer with no problems for five years). I have a ordinary Microsoft optical mouse 1000 and the HQ person said only THEIR mouse would work with their computer. So, if you buy a Lenovo computer, plan to use their and only their mouse and pitch the computer when it fails (of course this isn't really true because it isn't the problem). I do have an older keyboard, but I explained the problem had begun happening while I was still using their keyboard, before mine was hooked up, she continued to focus on the keyboard and kept making up reasons why my "nonstandard" keyboard wouldn't work with their computer. I finally saw discussion was hopeless and hung up, explaining to the tech since he had no more constructive suggestions he could leave.
Later I swapped their DVD RW for my Sony Optiarc AD-7200S. It made the Sony DVD run unbelievably slow. Lenovo says there's an incompatibility issue with my Sony drive.
This makes my keyboard that (I've used with three other computers), my standard Microsoft mouse and my regular Sony DVD drive incompatible with Lenovo's computer.
There are four SATA ports on the motherboard. One of them is dark ( black/brown?), the other three are orange. Their hard disk and DVD drive are connected to two of the orange ports. When I installed a second hard drive I hooked it to the dark port. It wouldn't work until I moved it to the one remaining orange port. .

Other Thoughts: I called Lenovo support and again they were very pleasant, but said they don't know what the dark port is for and have no way to find out. Apparently they have no way to elevate a problem above the telephone support level.
An information screen that appears at the beginning of bootup says "Error:00CE Machine Type and serial # are invalid" The tech support person said this cannot be fixed in the field, I must send this brand new computer to them to get it corrected. I don't know what happened to the phone-self help or onsite repair that was promised.

In summary, with the exception of the Lenovo rep I spoke to when the repair person was at my house, everyone a Lenovo was very good to deal with on the phone. I'm using the computer, but I haven't figured out what I'm going to do yet and I sorely regret buying this computer.

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  • Bob B.
  • 6/11/2013 11:18:16 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsJust What Ordered

Pros: Memory Hard Drive didnt come with a lot of bloat ware

Cons: none for what i ordered it for

Other Thoughts: this mech was just the trick for and ageing network computer . it met the needs of the people i bought it for . the graphics are good enough for light gaming and they are fast enough to keep the machine fast when multitasking. plays video just fine.

0 out of 1 people found this review helpful. Did you? Yes No

  • john e.
  • 4/21/2013 10:32:20 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

3 out of 5 eggslenovo h430 57311430

Pros: dead silent, i just cant hear it running with the side panel off, the i-5 is really fast booter combined with a ssd , sata 2 ocz 120 gb. useing the 1 tbt as a data hdd. sorry i hate win 8. put win 7 64 in ssd. this thing restarts in under 10 seconds! from off it boots in under 17 seconds! amazing. my i-7 3770k with a ocz sata 3 cant even do that.all in all a over achiever processor matched to a good mobo. chipset is good, combined to work magic with a ssd. i recommend this machine for upgrading , or as a business application as is out of box.3.0 eggs as is ...

Cons: the built in graphics, 1 egg. ok for business , forget about useing this as a gamer or movie machine with onboard graphics.also it come with a 250 watt psu. if yu want to turn this thing into a platform worthy of the i-5 in it some changes are needed. 3 eggs for the 250 watt psu and horrible onboard graphics.

Other Thoughts: a 5 egg machine was achieved by replacing the psu with a 500 watt psu and adding a ocz sata 2 ssd. put in a sapphire hd 5750 1 gb ddr5 pci e 2.0 128 bit video card.use the 1 tbt 5700 rpm hdd it comes with for data .also put a 320 gb 7200 rpm hdd in it for music only , it sounds better for some reason. also i replaced win 8 with win 7-64 i just dont care for my pc looking like a giant hand held application dispenser. im not a rocket scientist. but this pc rocks like i modified it.

2 out of 3 people found this review helpful. Did you? Yes No

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