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HP Compaq Core 2 Duo 4GB 400GB HDD Capacity Desktop PC Windows 7 Professional 64-Bit DC7900 (HPDC7900E840004)
"Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.
Learn more about the Hewlett-Packard DC7900 (HPDC7900E840004)
WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Pros: The computer look good and start up good. Everything work until.... "See the Cons"
Cons: The desecration stated it come with a 400GB Hard Drive
**BUT WHEN I PUT UP THE COMPUTER SPEC ON MY COMPUTER, IT ONLY HAS AN 80GB HARD DRIVE!! SO PLEASE MAKE SURE EVERYTHING IS CORRECT BEFORE YOU GET COMFORTABLE THE WITH THE COMPUTER.
Other Thoughts: 1st call: I told the Newegg Customer Service Rep what has happen, I was told to call HP by myself to request the exchange of the Hard Drive. The Newegg CSR gave me the HP number. So, I called the HP CSR told me they can’t do that, so I have return the computer to newegg.com.
2nd call: I called back newegg.com to request a return. They didn’t event offer me a free shipping label, I have to request it! They told me I will get in within 24hr by email but I never get it.
3rd call: 2 days later, so I called back newegg.com to request another return free shipping label. They told me they will again issue me another free shipping label with in 24hr by email but I never get it again.
4thcall: 2 more days later the CSR finally created a free UPS return shipping label for me on the spot for me.
After the big ordeal,
4th calls later to the Newegg.com CSR , They finally did help me with a full refund with the shipping costs and return free shipping label, Also a 25$ credit for future orders. I am very disappointed with the first 3 CSR because they have make me call the manufacture and wasted my time with the label.
IN THE END THEY DID MAKE IT RIGHT FOR ME AND I WILL CONTINUE SHOPPING HERE AT NEWEGG.COM. THANKS
2 out of 3 people found this review helpful.
Thanks for the valuable feedback you provided!
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