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Service Net's Extended Service Plans cover repair or replacement of your product (depending on the plan purchased) if your product should fail. The coverage may include additional benefits during the manufacturer's warranty, or extend coverage beyond the manufacturer's warranty. Our plans offer a simple, quick solution.
GREAT COVERAGE
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EASY SERVICE SOLUTIONS
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Included on all Service Net Extended Service Plans, Service Express* allows you to get back to enjoying your product - fast. If our repair or replacement process exceeds 5 business days, we will refund the cost of the Extended Service Plan. *For benefit details, please read our Frequently Asked Questions. |
| Replacement – The product will be replaced and shipped directly to you at no charge. |
On-Site – Service will be provided on-site for larger items such as TVs. |
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| Repair – Should repair need to occur we will ship your product to an authorized technician at no charge to you. |
Accident Protection - Protection in case of accidental mishaps such as drops, spills and cracked screens. |
| Product Type | Replacement Plan |
Repair Plan |
Repair Plan with ADH |
On-Site | Available Coverage |
| Notebooks | Up to 3 Yrs | ||||
| Desktops | Up to 3 Yrs | ||||
| TVs | Up to 4 Yrs | ||||
| Cameras | Up to 3 Yrs | ||||
| Consumer Electronics (under $500) |
Up to 3 Yrs | ||||
| Consumer Electronics (over $500) |
Up to 3 Yrs | ||||
| Major Appliances | Up to 4 Yrs |
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ABOUT US • Service Net is a Chartis Company • US Based Customer Care Center • Over 26 years of experience • Presently servicing over 75 Million active contracts • Customer Service Excellence 24/7 |
**Limitations and exclusions apply. Subject to detailed terms and conditions. Extended Service Plans powered by Service Net A Chartis Company.
Cost savings Most Service Plans cost range from 10% to 20% of the retail price of the product they are covering, many single repair bills are much higher. The charge of one repair will exceed the cost of an extended service plan. Avoid unexpected, out-of-pocket costs by purchasing an Extended Service Plan you can rely on.
Easy service solutions Service Net will provide you with a pre-paid shipping label, so that you can conveniently send the product to Service Net. And your product can get fixed or replaced in five days or less. During the whole process, there will be no deductibles, no shipping fees and no hidden fees.
Service Express Hassle claims process is a thing of the past. Call or go online to file a claim if your product fails. You can conveniently track your claim online. Your product will be fixed or replaced within 5 business days or less. If the repair process exceeds 5 business days, the cost of the Extended Service Plan will be refunded. (Read full Terms and Conditions athttp://www.newegg.com/HelpInfo/ExtendedWarranty.aspx)
The support you want, when you want it Service Net is rated A + by the Better business bureau. It offers customer service support 24 x 7 x 364. Excellent service is guaranteed anytime.
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“Very professional! I dealt with a man named Anthony who was exceptionally polite, informative, and answered ALL of my ...”— Theresa 11/27/2012

