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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Rating: 1/5beautiful but unreliable TV, Google "dead pixel Samsung TV"
This review is from: Samsung 51" Class ( 50.73" Diag.) 720p 600Hz Active 3D Plasma HDTV PN51E490B4FXZA
Pros: beautiful image and design
Cons: the quality of the image on this TV is phenomenal, it has very deep and true black, which is what convinced me to buy it in the 1st place. unfortunately the beauty is skin deep.I was very happy with the TV till the time that rows of dead pixels started appearing on the display making the TV useless. The reality is that the warranty only covers this for one year, which is telling by itself. such an expensive product should last much more than one year, and therefore should carry a longer warranty. My TV was just outside the warranty period, and Samsung told me it was not their problem. Had to throw it in the dumpster..... What a waste of money. The Samsung repair center guy (not employed by samsung) told me that these TVs not infrequently develop problems in the 2nd or 3rd year after purchase, and there is nothing that can be done to repair them......
7 out of 11 people found this review helpful.
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