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This review is from: VIZIO E500I-B1 50" Class 1080p 120Hz Smart LED HDTV
Pros: Low cost 50" 120hz "Smart" TV. I bought a Vizio E500i-B1 tv at the ***** ****** Jefferson GA store. It was inexpensive for a "Smart" TV. I was mainly interested in it for watching movies from my HTPC.
Cons: Not so "Smart" TV I have not been able to get this "Smart" TV to play ANY movies from my HTPC. My Samsung plays movies with no issues.
I called Vizio to see if the issue with it not being able to play the codecs (MP4, MKV, AVI) for the audio or video (Vizio case number 5477871). Now I should mention I am in the IT field and we build and install HTPC's. After 3 calls to Vizio they sent it to their engineers with the information on my HTPC as well as the software used to create the MP4 (Handbreak). They said that Handbreak has to many settings and they got it to work, I asked what setting and was told "figure it out", I asked to speak to a manager whom also said "I am not the engineer, I don't know what to tell you". Very displeased with the customer service from Vizio. A search of the net shows this is a common issue with Vizio TV's. Look at Samsung if your seeking a no issues
Other Thoughts: I would look at Samsung before a Vizio. Information all over the net about streaming issues.
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