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Item#: N82E16896110529

Cuisinart CHW-12 Black/Stainless Coffee Plus 12-Cup Programmable Coffeemaker plus Hot Water System

  • 12-Cup Coffeemaker
  • Hot Water System
  • Removable Drip Tray leaves you plenty of room for tall travel mugs
  • Safety Feature prevents hot water from being dispensed
  • Limited 3-Year Warranty
  • BPA Free

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

The Cuisinart CHW-12 sports a two-in-one design by including a coffeemaker and a hot water system. They can work independently or simultaneously. With its advanced technologies, you're never more than a minute away from enjoying fresh coffee, instant soup, hot cocoa, tea, and more.


  • newegg Larger capacity carafe with ergonomic design This Cuisinart coffeemaker features a 12-cup carafe with a drip-free pour spout and a comfort handle for easy serving.
  • newegg Fully automatic The coffeemaker offers 24-hour programmability. It is is fully automatic with auto-on, auto shutoff, self-clean function, and 1-4 cup settings, helping you to brew coffee effortlessly and perfectly.
  • newegg Carafe Temperature Control and blue backlit LCD The Carafe Temperature Control offers a heater plate with High, Medium, and Low settings to keep coffee at the temperature you prefer. Plus, the blue backlit LCD with digital clock brightly displays everything at an easy-to-read glance.
  • newegg 1-4 Cups setting and Brew Pause The 1- to 4-cup setting is designed for those times you don’t need a full pot of coffee, while the Brew Pause feature lets you enjoy a cup of coffee before the brewing cycle has finished.
  • newegg Charcoal Water Filter and Gold Tone Filter The Charcoal Water Filter and Gold Tone Filter remove impurities that can alter the taste of your beverages.
  • newegg Hot Water System The hot water system has its own power button, and a 54-ounce water reservoir. So it can operate independently from, or at the same time as, the coffeemaker. The Hot Water On Demand option heats up fast to let you enjoy oatmeal, soup, tea, cocoa, and more any time you like. Simply press the lever to dispense hot water. The easy-to use indicator lights let you know when water is hot and ready to dispense, and when it’s time to refill. In addition, the safety feature can prevent hot water from being accidentally dispensed.

Learn more about CHW-12 Black/Stainless Coffee Plus 12-Cup Programmable Coffeemaker


CHW-12 Black/Stainless Coffee Plus 12-Cup Programmable Coffeemaker
Coffee Maker


12 cup
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of CHW-12 Black/Stainless Coffee Plus 12-Cup Programmable Coffeemaker

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  • ERIK J.
  • 12/15/2014 6:07:11 AM
  • Ownership: 1 month to 1 year

3 out of 5 eggsGood coffee but annoying ux

Pros: Makes coffee. Has a low/med/high temp selector for carafe. Heats water in a separate fixture to the right which would be good for tea/cocoa fans. Fairly decent build.

Cons: Design makes it nearly impossible to fill with water without spilling about 4 oz all over the counter. Everyone in the office has expressed deep frustration about this and we ended up buying a siphon just to fill it!

Other Thoughts: One guy has finally gotten a working method for filling involving a slow-straight-side pour but nobody else has this water ninja mad skill. The frustration of putting water in would definitely have been a deal breaker for us had we known in advance.

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  • Joseph M.
  • 5/6/2013 10:15:09 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsAwesome unit

Pros: Does everything I can ask of it. Didn't think I'd use it much, but have come to really love the hot water dispenser. Worth the money.

Cons: Uh . . . it doesn't clean itself.

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  • Thomas S.
  • 4/9/2013 9:35:36 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsYou can do better

Pros: Makes decent coffee

Cons: Turns itself off in about 20 minutes, Beeper alarm gets irritating , Hard to pour water in without making a mess,

Other Thoughts: I got this unit on sale from Newegg. They had it priced as original price of 185.00. I'm not sure why because all other on line outlets have it for the 89.99 I paid for it here without it being on sale. Definetly not worth the money in my opinion.

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  • German M.
  • 1/12/2013 5:41:55 AM
  • Ownership: more than 1 year

1 out of 5 eggsnot so good

Pros: when it worked it did brew a good cup of coffee.

Cons: note: this is for earlier model...
had problems with timer about a year into it. "no big deal". unit died about a 1 1/2 years... multiple emails to manufacture and they wanted date code and wanted proof of purchase, really ??? who keeps a reciept for a coffee maker... less than impressed with support.

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  • Pamela K.
  • 10/20/2012 6:02:39 PM
  • Ownership: 1 month to 1 year

2 out of 5 eggsNot as Good as it Sounds

Pros: Makes coffee most of the time. Heats water.

Cons: Timer function stops working. If it even starts to brew automatically it will only make about half a pot. That's when it decides to work. Many mornings I have stumbled out of bed before dawn only to find a cold coffee maker mocking me. Will brew when you punch the button but that kinda takes the fun out of having an automatic coffee pot.

Other Thoughts: This is a great concept but the execution leaves much to be desired. I think this might be a combination problem mostly stemming from the rotary brew selector switch. Plus, there is no way to "easily" take the machine apart and try to clean the switch. This machine was gifted to us but hasn't even lasted out a single year. We actually started having problems at about the 6 month mark. Yes, we do use it daily, but we don't make more than 1.5 pots a day.

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  • Anonymous
  • 10/2/2011 2:52:09 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat coffe maker

Pros: Makes great coffee. I had a previous Cuisinart which was very reliable.

Cons: None

Other Thoughts: I followed the instructions on setting it up. I have no problems with either the coffee maker nor the hot water dispenser. I did have to run water through the hot water dispenser 3-4 times to get rid of the plastic taste but it is fine now. I can use all of my filters from my old one which was a plus. It would be nice to be able to adjust the hot water temp (185 degrees) like I can with the coffee maker.

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  • Mark R.
  • 9/17/2011 3:51:47 AM
  • Ownership: 1 month to 1 year

5 out of 5 eggsGreat Coffee Maker

Pros: I love this coffee maker. Its easy to program, clean and use.

Cons: I purchased this as a father's day gift to myself at Sams Club. The price I paid at Sams was considerably less than the deal price show today. I love NewEgg, but sometimes you pay a premium price for their great customer service.

1 out of 1 people found this review helpful. Did you? Yes No

  • John T.
  • 9/7/2011 1:54:11 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGood coffee maker

Pros: Makes good coffee and is attractive; hot water system is a plus, but haven't used it much in the summer months since purchase. Previously had a Cuisinart DCC-1200, for nearly a decade, and on lifting the fill door condensed water would run down the door and drip onto the countertop; this has been addressed in the CHW-12 with a curved lower (rear?) fill door contour which redirects the condensate into the reservoir.

Cons: As other reviewers have noted, it can be somewhat tricky to fill the coffee maker reservoir as the opening is on the small side and in the center rear of the unit. Replacement water filters are expensive.

Other Thoughts: I don't see much point to the overpriced water filters, and, as with the DCC-1200, once those included with the unit get too grungie I'll throw them out without replacement. This may make it easier to fill the reservoir as the wand the filter is on fits in the small opening on the left rear; if I throw it out that will increase the effective size of that opening.

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  • Michael S.
  • 8/25/2011 6:33:29 AM
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsLove it!

Pros: Amazing water feature that comes with the cuisinart CHW. Bit the bullet and went with this one instead of just the Mr. Coffee and with the 3/yr warranty also. Glad that we made the purchase. I am sure we will be very satisfied with this!

Cons: None!

Other Thoughts: Researched new coffee makers and decided to bit the bullet on the cuisinart and glad we did. This is the next step upgrade to the original coffeemaker by cuisinart. Love the fact that this one comes with the hot water dispenser.

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  • Scott E.
  • 7/9/2011 7:07:46 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsLove the concept! So far, so good.

Pros: Gold filter, so no more paper filters to deal with. Love the fact that you can get hot water for tea, noodles, etc on the spot. Self cleaning, water filters, timer, variable base temp control, clock.

Cons: Not worthy of loosing an egg, but it is a bit painful adding water to the coffe side of the unit. Very small filler hole, but be careful and you'll be fine.

Other Thoughts: I've only had this a short time, but so far, I'm impressed. Cuisinart makes great products so I'm sure this will last for years.

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