Ship new items not items returned by others
Pros: It shipped fast and seems to be working
Cons: items was used. It clearly looked like an item that was opened used and then returned. Scratches and marks on the back of unit. Bent and damaged frame.
Other Thoughts: I bought 2 of these air condition for my 75 yr old aunt because she did not have anything for the heat in her apt. I called her Super to set these up. One was going to be setup in her room and the other in the living room. I ordered the same model so she only needed to use one remote. The super contacted me stating that one of the air conditions look used and damaged. I had to leave work to go over and see what he was talking about. The box was already open and the packaging altered. When we took the air condition out the back had marks adn scratches on it and the metal frame was bent. It was definitely a items that was used and returned. Since it was really hot and my aunt had waited so long we tried to see if we can install it. At first it did not work but after moving to around at different angles we got it running and it seemed ok so far but I am worried that this will break. I can't believe that I spent so much money to be given a used item. If it were for me I would have sent the
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