Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search

Neato XV-12 Automatic Vacuum Cleaner, Colors May Vary - Manufacturer Refurbished

  • Cover colors are assorted (please see description below)
  • Cleans in a methodical back-and-forth pattern
  • Returns to charging base when done
  • Handles carpets and hard floors
  • Pin It
  • Email this page
ICON Loading...

Learn more about Automatic Vacuum Cleaner, Colors May Vary

General

Brand
Neato
Name
Automatic Vacuum Cleaner, Colors May Vary
Model
XV-12

Feature

Features
This is a Neato certified factory refurbished unit. This means the unit has been partially disassembled, cleaned, and thoroughly tested to ensure it performs to new factory specifications of an XV-12 model unit. Minor cosmetic blemishes are possible. Covers from several different models are used during the refurbishment process however the internal mechanics of the entire are entirely an XV-12 model and the unit is certified to perform like a new XV-12. Colors are assorted

The future of vacuuming.
The Neato XV-12 will keep your floors clean with just the push of a button. Featuring the most powerful suction in a robot vacuum, the XV-12 will easily pick up dirt, debris and even pet hair. Its laser navigation system ensures that it never misses a spot.

Power
Powerful suction equals a cleaner floor. You can count on the XV-12 to pick up everything a traditional vacuum would-dirt, pet hair, dust, even cereal.

Intelligent
The XV-12 cleans in a methodical back-and-forth pattern. This method is the quickest and most efficient way to ensure that every spot on your floor gets cleaned.

Bagless
There are no bags to buy or replace. When the dirt bin is full, simply empty it into the trash.

Automatic
You'll always come home to a clean floor. You can schedule your Neato to clean while you're out working or playing.

Dimensions & Weight

Dimensions
12.5 x 13 x 4 in
Weight
8.6lbs

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of Automatic Vacuum Cleaner, Colors May Vary

Do you own this product? Write a Review

ICON Loading...

Filter Results

Go
  • Gerald N.
  • 7/23/2014 7:24:48 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDead Batteries - Poor Service

Pros: Great, if batteries work.

Cons: Horrible when run time is 15 minutes.

Other Thoughts: I own three Neatos. Originally, if you had an issue, they responded right away and took care of the problem.. Wow! How things have changed! They now longer answer you emails.
They were supposed to replace my defective batteries, and supposedly sent new batteries. USPS said they were not properly packaged and could not be delivered. Neato has not responded to the USPS issues and replaced my batteries. Now I have Neato that doesn't work to specification. Perhaps Neato is going out of business - they use to respond quickly.

Did you find this review helpful? Yes No

  • Chun-Huai C.
  • 7/6/2014 6:26:28 PM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggs

Pros: None

Cons: Don't buy it. These Neato vacuums last only about a year then start showing problems. Either you need a new battery pack (costly) or they simply stop working. Neato customer service is terrible who stops respnding after one or two communications. I got one for a friend and one for myself. Mine is completely dead. My friend is already compaining about the shortened battery life.

Did you find this review helpful? Yes No

  • Harley M.
  • 6/1/2014 10:10:14 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsThis is great!

Pros: Doesn't scare my 2 beagles
Actually picking up a lot of dust and dog hair
Really great at learning way around each floor of my house
Light enough it easy to move to different floors
Best to empty the dust bin about every half hour if floors are really dirty.
Floor and rugs look clean all the time.

Cons: Noisy enough I don't use after I go to bed
It really gets the surface dust and crud but I would still use my deep cleaning Dyson once every month or two get the really deep stuff. Refurb but looked and ran like new.

Other Thoughts: For peace of mind watch it closely the first time you use it then you can relax and forget it next time. It really does "see" stairs and find it's base but maybe put the dog's water dish on the counter while using.
I am curious how reliable it is over time. Glad I got a good deal on a refurb.

Did you find this review helpful? Yes No

  • Thomas B.
  • 4/16/2014 4:17:04 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNeato Vacumm Refub

Pros: Picks up dirt Ok! Vacuum when received appears to be in new condition

Cons: This item is a refurb! Doesn't clean a full rug area. It sometimes cleans a random spot over and over. It almost seems that it doesn't know where it's at. I've kept this vacuum for 2 months just to verify it's faults.

Other Thoughts: Usually when purchasing a refurb item I've have had no complaints. Normally the refurb items work good as new.

Did you find this review helpful? Yes No

  • Brock K.
  • 3/8/2014 12:28:25 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsNot worth the money

Pros: Great for daily dog hair clean up on hardwood floor.

Cons: After about one month the battery started throwing codes and needed to restart the system. If you have children that leave things on the floor like me, this vacuum is not for you. Does not clean edges at all.

Other Thoughts: Good hardwood floors.

Did you find this review helpful? Yes No

  • Aleck C.
  • 12/30/2013 7:50:19 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNeato XV-12 refurbished vacuum

Pros: Reduces my time to clean the house.
Does a good job cleaning carpet and is decent with wood and tile.
Scheduling is nice so it runs when I am out of the house.
Makes a couple of passes with a final pass that leaves a uniform vacuum pattern in the carpet. Looks nice.
Transitions easily around object and over carrying heights. It even mounts to base of my lounge chair and vacuums around over the wooden base.
Usually finds its way back to the base to recharge but not always.
Deep cleans carpet well. I was impressed after it brought my berber carpet back to life. No more matted down look!

Cons: Not so good at edges especially on tile or wood flooring.
Gets stuck on certain things, like the ventilation grate.
Also if there are lots of obstacles then it will have a hard time making its way back to the base in my open floor plan.
Takes 1.5-2 hours to recharge.
The collection bin is small and needs to be cleaned while its recharging.

Other Thoughts: This is what a robot is supposed to do, reduce humans time on mundane tasks.

Its cut down my 3 hour weekly vacuuming to less than 1 hour! I still have to do the stairs and some spot cleaning if I wasn't able to clean the bin before it gets full.

It has an on demand cleaning feature which bypasses the schedule and also a spot cleaning feature that I have not tried.

Comes with magnetic striips so you can block areas that you don't want cleaned , e.g. wire on floors, or prevent it from going over stairs.

Did you find this review helpful? Yes No

  • michelle s.
  • 11/15/2013 11:18:42 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week

4 out of 5 eggsmy newest best friend

Pros: cleans well, sets up easy, finds its home base every time(so far - 15 uses) easy cleanup of unit. also i paid $169.00 so that's also a plus....

Cons: a little loud, but no louder than a regular vacuum. gets stuck under low furniture. tho it was really close, a little wedge under the leg of the table fixed that. otherwise none so far that bothers me.....

Other Thoughts: am upgrading to the 'pet & allergy upgrade' kit since we have 3 cats and all the reviews say its worth it... cuts down on sound and increases cleaning action.....

1 out of 1 people found this review helpful. Did you? Yes No

Compare Offers from All Sellers

Seller Name & Rating Offer Details  
ICON Loading...

More Buying Options

Are you an E-Blast Insider? Subscribe Newegg e-Blast
PayPal
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.

Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau