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Norelco > 
Item#: 9SIA0AJ1KU3529

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Norelco 1280X/42

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Norelco 1280X/42

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  • David G.
  • 7/17/2015 2:45:56 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsDO NOT BUY THIS!!!

Pros: Was a great razor before they removed RQ12 baldes, the new none 3D blades are terrible.

Cons: RQ12+ blades are terrible and remove the 3D movement from the razor. Dont waste ya money.

Other Thoughts: 1 year ago I purchased a Philips Norelco Series 8000 1280X/42 SensoTouch 3D wet and dry electric razor. I loved this razor with its 3D tilting head unit and self-cleaner. I've always found it hard to buy replacement heads for it but always managed. I tired looking today and they have replaced the original head (RQ12) with a newer version (RQ12+) which are cheaper versions of the blade without the 3D movement and basically make the razor useless.
I spoke with Phillips and they say the new blades it what there is now and there is nothing they can do. I explained that within 12 months of spending a lot of decent branded razor, they have downgraded the razor to being unusable by removing the 3D sensotouch technology and replacing it with cheap and cheerful none 3d moving heads. Their answer was "sorry sir there is nothing we can do, the heads are not covered under the warranty and the do not make them anymore"
I then said ok, so you changed the blades/head on a razor and removed the 3D tech therefore dumbing down the razor and you have given no compensation to anyone who purchased this. They then said “Well the company decided that the 3D heads were not right for the razor and went a different direction."
So basically they made a 3D movement razor, sold millions of them and then said "meh we don't think this works (this is too expensive to replace) let’s make cheaper blades and remove the 3D tech from the razor....
I will not buy another Phillips product again.
‪#‎philips‬ ‪#‎norelco‬ ‪#‎philipsnorelco‬ ‪#‎razor‬ ‪#‎shaving‬ ‪#‎terriblecustomerservice‬ ‪#‎neveragain‬ ‪#‎sigh‬ ‪#‎dontbuyphilips‬

1 out of 1 people found this review helpful. Did you? Yes No

  • LON L.
  • 6/27/2014 2:07:59 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks like a charm

Pros: Best electric razor I ever use. Jet Clean system is just awesome. actually you can simply purchase 6 bottle pack(10oz/bottle) in a.m.a.z.o.n/e.b.a.y only about $30. and every 10oz bottle can keep the Jet clean system be online about 6 weeks.

Cons: if I have to key in something here it could be a little bit pricey for Replacement head(RQ12).

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  • Bernardo E.
  • 12/31/2013 6:57:58 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsN/A

Pros: Close shave, Less irritation, finish saving withing 5 minutes, the self cleaner does a great job cleaning the razors.

Cons: the liquid to used for the cleaning machine doesn't last longer then a month. blades seem expensive, but cheaper then using regular razor blades.

Other Thoughts: I was a long time razor blade shaver, but buying new razors heads so frequently was getting too expensive. I have notice it does take some time for your face to adjust from razors blades to an electric razor. The replacement heads are a little expensive, but are recommended to be replace once every year. I was buying 8 counts of razor blades around $25 a replacement pack at least 3 to 5 times a years. Compared to paying $50 once a year. Sounds like a better deal.

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  • Brian Z.
  • 12/22/2013 8:45:01 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

Pros: Works great, gets a close shave and it only takes about 6 minutes. The self cleaning also works quite well.

Cons: You have to buy cleaning solution for each month as each bottle only lasts 30 days and the replacement blades are a bit expensive

0 out of 1 people found this review helpful. Did you? Yes No

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