Customer Reviews Of Microsoft Zune 1.8" Black 4GB MP3 / MP4 Player

Customer Reviews

Customer Reviews for Microsoft Zune 1.8" Black 4GB MP3 / MP4 Player
Newegg.com's Product Ratings and Reviews feature enables Newegg.com customers to help each other make informed buying decisions.

Currently Unavailable

Review Summary (26 Reviews):
Excellent	17ReviewsExcellent	65%
Good	5ReviewsGood	19%
Average	0Reviews	0%
Poor	2ReviewsPoor	8%
Very Poor	2ReviewsVery Poor	8%
Excellent	0Reviews	0%
Good	0Reviews	0%
Average	0Reviews	0%
Poor	0Reviews	0%
Very Poor	0Reviews	0%
Excellent	0Reviews	0%
Good	0Reviews	0%
Average	0Reviews	0%
Poor	0Reviews	0%
Very Poor	0Reviews	0%

Reviewer	Product Review
N/A Tech Level: somewhat high Ownership: more than 1 year	7/5/2009 4:04:02 PM The best MP3 player i've ever owned Pros: Nice screen, durable, gets good battery life, syncs with Xbox 360 nicely, Zune market place works well, Zune software easy to navigate, wireless sync, earphones lasted me longer than any other pair i've ever owned (i've owned Sony, Philips, and a set of iPod earphones and these have lasted me slightly longer than the Sony earphones), easy to use interface on the player itself, Microsoft firmware updates add new features that are actually useful like wireless sync Cons: like the iPod, the battery isn't user replaceable which is annoying when you have a tendancy to overcharge the battery like if you sync it with the Xbox 360 but this problem has lessened since I have been able to sync it to my PC less by using wireless sync but this problem isn't exclusive to the Zune, the iPod has the same issue Other Thoughts: This thing is insanely durable, both me and a friend of mine have had our Zunes for over a year and we've both put these things in our pockets with our keys and still, not a single scratch or hint of one after a year whereas my sansa scratched easy from day one and died a horrible death. Do yourself a favour, get it and a set of the premium earphones (the standard earphones are just as good as the iPod stock headphones but that's the issue, they are stock quality, the premium ones are very good for the price and worth your money) Did you find this review helpful? Thanks for the valuable feedback you provided!
Kalubes Tech Level: somewhat high Ownership: 1 day to 1 week	6/3/2009 4:34:03 AM Bad, Zune is bad Pros: ? Cons: The software won't work for my pc unless I reinstall vista. Too bad I no longer have my disk. Other Thoughts: Get a sansa, save yourself the hasle. Did you find this review helpful? Thanks for the valuable feedback you provided!
5 string king Tech Level: high Ownership: less than 1 day This user purchased this item from Newegg	1/2/2009 9:05:33 PM Great deal on zune Pros: Great size, wife loves it. She will probably never use all 4 gigs, but I'm sure she'll pad it up with pictures. Battery life is excellent. I personally enjoy the larger screen sizes. Zune software recognizes both my 80 and her 4 perfectly. Cons: The Zune has brought all of the Apple fanboys out of mom's basement to attempt to bash this product. Other Thoughts: So what - the 30GB Zune went down for a day. I remember seeing plenty of 1st, 2nd, 3rd....Gen iPod come back to the store for worse problems like, the hard drive crashed, or the screen went and stayed blank. I would love to have an iPod touch or an iPhone, but I'm not rich. Did you find this review helpful? Thanks for the valuable feedback you provided!
N/A Tech Level: somewhat high Ownership: 1 day to 1 week	1/1/2009 8:43:38 AM Works well, but xp owners beware Pros: Feels awesome, runs good(so far), very easy to use Zune itself, works great with vista Cons: Software! If you have vista you should have no(few) problems, but if you have xp you need to have media center which Microsoft no longer has available from what I can see. Other Thoughts: Going of the con some more. This was a present to my mother and my parents only have windows xp, so this created quite a problem and we could not get it to work. I have vista so I was able to put a bunch of music on it anyway and they are going to upgrade to vista soon, so we did not have "big" problems with this. Did you find this review helpful? Thanks for the valuable feedback you provided!
iamagashman Tech Level: high Ownership: 1 month to 1 year This user purchased this item from Newegg	12/22/2008 12:13:48 PM Slight disappointment Pros: Unknown, unit did not work. Cons: Unit did not work. Bought as a Christmas present for my son. Other Thoughts: Well, I talked with tech at Zune support, they will send me a box and it will have to get repaired or replaced. As best as I can recall, NewEgg did well with the shipping. 2 out of 3 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
kiki Tech Level: somewhat high Ownership: 1 day to 1 week This user purchased this item from Newegg	12/18/2008 11:54:08 AM nice little player, annoying software Pros: The actual device is pretty sweet, lightweight, good tactile feel to the controls Cons: Software needs to integrate with windows OS, no disk so its download only and it's fussy with firewalls. Unfortunately the error messages are less than helpful and your OS software needs to be up to date in several places that a normal person probably doesn't bother with that are not automatically updated. Expect a 370mb download to update windows before you can get Zune to run. If you run into problems with the install expect to spend a lot of time digging through KB articles and forum posts as the error messages are completely meaningless. Other Thoughts: If all you want to do is move songs off of cd's or your hard drive onto a player buy an off brand something that comes with minimal software. Don't buy one as a gift to give to someone with minimal PC skills unless you are prepared to either preload the flash drive or install the software for them 1 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
5string Tech Level: somewhat high Ownership: 1 month to 1 year	12/14/2008 8:09:18 PM Great stuff Pros: Works FINE with 64 bit Vista. Doubles great as a digital photo viewer. I personally like the zune software, but then again I've never worked with iTunes. Cons: I sometimes get sick of shuffling through menus, but that's a small price to pay. Other Thoughts: I love how people say their tech knowledge level is "High", when they don't even know what software to download. If you have a 32bit OS, d/l the 32bit software. If you have a 64bit OS...you fill in the rest. 2 out of 2 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Tech support Tech Level: high Ownership: 1 day to 1 week	12/14/2008 5:36:25 PM I research products Pros: The Zune can interface with 64bit Vista. I talked to Microsoft support and they assured me it was compatible. Cons: WIFI only connects you to Microsoft Store and no were else. Only if you are near an unsecure connection. Other Thoughts: Make OS for Zune with Web brousing capability. 1 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
-dimwit13- Tech Level: somewhat high Ownership: more than 1 year	12/7/2008 6:39:41 AM 64 bit OS Pros: my family has 4,all running fine. as for the guy that says you cant run on a 64 bit OS,probably didnt down load the software "FOR 64bit"!!!!! i have 2 computers with vista 64 at home , and 1 with XP 64bit at work and I DO NOT HAVE ANY PROBLEMS running on a 64bit OS. make sure if you have 64bit OS, download the CORRECT software Cons: NONE Other Thoughts: i want the 120 gig,have the first 30gig model-i have about 800MB space left 3 out of 3 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
afinus Tech Level: high Ownership: 1 month to 1 year	10/22/2008 8:26:15 AM Nice! Pros: Very nice product..with the new 3.0 firmware, iPod can go fly off a cliff :] got this baby at a wholesale price which was around 70 bucks! Cons: None at all! Other Thoughts: Really recommend this product to anyone that wants a great MP3 player then won't make their life miserable! 3 out of 3 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
N/A Tech Level: high Ownership: 1 week to 1 month This user purchased this item from Newegg	9/25/2008 11:27:46 AM Pros: plays music and lil videos super good Cons: DOES NOT work on any 64 bit OS, or server 2003 32 bit. the mp3 is confusing to use due they keys are super sensible. its hard to add and delete music with the software, comes LOCKED you need to run a setup on a PC in order to start using it. Other Thoughts: onse u get pass all the setup stuff, the mp3 its a good deal. 1 out of 8 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
dreemernj Tech Level: high Ownership: 1 week to 1 month	9/5/2008 8:55:05 AM Love it Pros: The interface is great. The desktop software is good too (I am not a fan of iTunes or WMP, this is different enough to make me happy). Battery life seems right on target as well. I had it running for about 10 hours straight and it still had more than half it's charge. Cons: I haven't found any yet. Other Thoughts: This thing seems pretty tough. My first day with it, I went for a run on a treadmill and somehow managed to knock the Zune down onto the belt. It landed in front of me, I stepped on it mid jog, and it shot off the back and slid across the floor. It had some scuffs but they rubbed right off. I am very impressed with it's construction and materials. This was purchased from Newegg for me as a gift. I am told Newegg was amazing as always ;-) 1 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
msarp Tech Level: high Ownership: 1 day to 1 week This user purchased this item from Newegg	8/26/2008 2:41:30 PM Great mp3 player Pros: Excellent Value Great Headphones Overall great interface Cons: None 1 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Mike Tech Level: high Ownership: 1 day to 1 week This user purchased this item from Newegg	5/15/2008 5:04:40 PM Best Small MP3 Player Pros: I really don't know where to start this product is just that amazing. Radio gets great reception and I live near mountains and valleys. Zune software can be confusing at first, but when you figure it out it blows itunes out of the water. Headphones that come with produce great sound quality. Navigation is simple yet can be made complex with playlists and specifics if you feel like listening to a certain type of music. Touchpad is sensitive and is a great addition to the zune series. Don't worry about this thing being to quite, when on full blast the music almost blasted my ear drums out! Cons: Make sure automatic updates is enabled or you will be running in circles trying to install the software. Can't realistically point out any flaws. Other Thoughts: Bought right before the $10 price drop, and newegg refunded me $30 for the inconvenience! NEWEGG ROCKS! 5 out of 5 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Poison520 Tech Level: average Ownership: 1 month to 1 year	4/29/2008 5:58:51 AM Awesome Pros: Easy to use, light weight, fast syncing. I've never had any trouble with it. I've used several other products, and none can match the ease of use. Excellent. Cons: None. Other Thoughts: I've had this for two and a half months, and it's awesome. The only thing I regret is not buying one with a larger capacity. 3 out of 3 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Avvatar Tech Level: high Ownership: 1 day to 1 week This user purchased this item from Newegg	3/27/2008 8:34:35 AM Typical Microsoft Pros: This is a great piece of hardware. The menus are easy to navigate and the controls are intuitive. The screen provides great color yet is still easy to see in direct light. Cons: You have to use the Microsoft Zune Software with your Zune. Being from Microsoft, this software does not work as it should and is incredibly difficult to get up and running. Other Thoughts: Another great piece of hardware from Microsoft, which unfortunately requires an equally bad piece of software. 12 out of 19 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
dboy Tech Level: somewhat high Ownership: 1 month to 1 year This user purchased this item from Newegg	3/20/2008 6:06:20 AM Pros: I've tried iPod before and I found Zune is easier to use. Great sound quality. This is my second MP3 player and my first one was iRiver iFP-390T. Cons: The only con is it does not have an line in option. I was able to record audio using my old mp3 player. This is not important tho. Other Thoughts: I'll buy another one if this is lost or broken. 3 out of 3 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Arvast Tech Level: average Ownership: 1 week to 1 month	3/9/2008 7:39:37 PM Two thumbs up! Pros: Easy setup. Great display. Sound quality is really good (especially with other head phones ;P) and battery life is as promised. Can transfer from and to any computer with Zune software installed without having to sync delete anything like the iPod. Cons: None with the device but the software needs alot of work. It takes forever to install and doesnt work well on slower systems (I tried run it on my old P4 but it froze several of times). Also with the Zune software you cant change ID3 tags, that you have to do with any other media player or the WMP itself. The wifi doesnt have much functionality other than sucking battery life, unless your friends have Zune :/ And it doesnt have a clock. Other Thoughts: After having my zune for a few weeks now I wish I got the 8gb one. But I wanted to try it out and not spend more than necessary to see if it was a great product. Which it is, it is a great product. Although I wish youd be able to chose what songs to sync via wifi from the device as well as videos and podcasts. Cause really, wireless sync right now is just a waste of battery. If you have to sit at your computer to chose what songs to go in you might as well plug it in and let it charge as well. Also MS has to fix up the PC software but other than that I just love it. 2 out of 2 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Poffman Tech Level: high Ownership: 1 day to 1 week	3/7/2008 9:05:22 AM really nice Pros: Great Features, awesome screen, awesome price, awesome sound, really good battery life, easy, intuitive controls, Zune Marketplace is easy and for an ignorable fee, if you should choose to use it. Can transfer stuff I download, not limited to Zune Marketplace. software was a snap, no hitches for me. Cons: No equalizer, fm recorder, or voice recorder. But who honestly cares? Other Thoughts: I've owned IPods before, and this blows them out of the water. No Ipod is this dependable, good looking, or good sounding. The battery life is pretty amazing, I've had this thing on all night and for most of this morning and it still has more than 3/4 battery left. It's only 4GB, but any normal user who isnt a movie fiend should be fine. If you want movies and other videos, or lots of pictures along with music, get at least the 8GB 2 out of 2 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Brad Tech Level: average Ownership: 1 month to 1 year This user purchased this item from Newegg	2/12/2008 2:27:21 PM Got what I expected Pros: Neat little device. Plays video, music, radio. Solid-state storage well suited to portable media player. Almost the entire library available for trivial monthly subscription fee. Cons: PC-side software Microsoft's own UI conventions, has problems signing onto the Zune Marketplace, and doesn't have as flexible playlist support as competing media device software. Other Thoughts: Decent device, could be better with better software support. 1 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
taxman Tech Level: high Ownership: 1 month to 1 year	2/3/2008 11:58:49 AM Great Player Pros: Beautiful screen, attractive interface, decent earphones, good radio, fun touchpad feels really nice to use, ultimately a good sync and software (as of mid January 2008). Wireless sync occasionally is useful. Cons: Initially frustrated with software trying to sync too much music. "on the fly" conversion of Media Center TV to Zune is too slow. I used a third party free software to auto convert tv to Zune, but the 4GB was too small for my TV, music, and podcasts. I really wish I could delete podcasts from the device as I find myself constantly rewatching the first 30 seconds of old podcasts. Other Thoughts: Currently 1.8 GB of music, and 1.4 GB of podcasts, no pictures, and occasionally a tv show. No use for the social song sharing. 1 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Soul Sn1per ONE Tech Level: high Ownership: 1 month to 1 year	2/2/2008 11:48:14 AM 100% Kickas Pros: This mp3 player is like no other. It has an easy(i mean easy) interface and has FM radio, Wifi-sync(which you can sync the songs from your computer wireless instead of a usb cable, works nicely) has a nice bright screen. It is just soo great, i was thinking about buying the pod nano..then i just went for the zune to see how it's like and let me tell you it was worth the buy..and the touchpad is awsome. In my opinion it is better than the ipod because of the features..just i cant even explain it buy it you will be impressed of its size, value, and features. Cons: -limited accesories -BUY it on the zune site if you want a design and your name on it...i regret not doing that its still 149.99 but let me tell you its a steal. Other Thoughts: I had only wished to buy it through the zune site so i can get a custom design on it and my name. 1 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
josh198869 Tech Level: high Ownership: 1 day to 1 week This user purchased this item from Newegg	1/17/2008 3:36:54 PM zune 4gig i love it Pros: it dose everyone i want plus more with the cool FM radio i love that part and how you can put videos on it and use the zune marketplace is so much better and ezer then the itunes Cons: there is no cones Other Thoughts: i wish i would have thought about it and just got the 8gig 1 out of 5 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Garett Tech Level: high Ownership: 1 week to 1 month	12/10/2007 9:16:53 PM Great Device, No More Per Song Fees! Pros: With the monthly subscription to the zune site, you can download as many tracks onto your zune player as you want. Our old (non zune) mp3 player was giving us nothing but problems for months when trying to sync music to 3rd party music service sites using the digital rights management, but this one has been trouble free. Just drag the tracks over to the player icon and they download everytime. Best of all, with their monthly subscription, you can listen to a new album everyday without paying any per song fees like other providers charge. With one monthly subscription, you can listen to music on 3 computers and 3 portable zune devices at the same time. Another notable feature is the ability to connect via your wireless network at home to sync rather than needing to connect it via USB to sync. With our old (non zune) mp3 player we would need to start up the third party software, and click a sync button, and usually it didn't work. Now, all we need to do is turn the device on. Cons: No workout/gym type cases for your arm or around your neck come with it or are available at this time that I could find. We bought a small Case Logic case for around the neck and it fit perfectly. Other Thoughts: My wife loves it! I'll buy another one for myself next. 4 out of 4 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
Mal Tech Level: average Ownership: 1 day to 1 week This user purchased this item from Newegg	11/28/2007 9:15:50 AM Player support? Pros: made by your friendly microsoft Cons: Divx support without a hack? Come on Microsoft Other Thoughts: join the anti pro-monopoly of certain formats 1 out of 7 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
heilmikaal Tech Level: high Ownership: 1 day to 1 week	11/14/2007 5:11:30 PM huge improvement over old zunes Pros: Small, almost the exact dimensions of the ipod nano before it got fat very light great new firmware and software had my doubts but the zune pad is awesome the pictures do it no justice, it looks great! sound quality is unmatched GUI is amazing podcasts wireless sync fm radio Cons: editing song info in the software is a pain clicking down on the zune pad is really loud no EQ Other Thoughts: the 5 star rating system has been replaced with a heart/broken heart/no heart system. Also, i am sure the cons will be addressed in the future as they are being discussed in the new zune forums at zune.net 11 out of 11 people found this review helpful. Did you? Thanks for the valuable feedback you provided!