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I've bought from Newegg for years and this was my first RMA experience. Newegg handled it extremely professionally. There were no "Pros" for the player.
This was the second, and it'll be the last, SanDisk player I'll ever have. Defective right out of the box. Couldn't change the USB modes without a required firmware update, but couldn't update the firmware because the device wasn't recognized in WinXP explorer directory.
Not even heavy enough to make a boat anchor.
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