- Touch 2000
- Brushed aluminum front bezel w/ steel bracket
Funly unit, but excellent customer service by AeroCool 10/14/2009
This review is from: AeroCool Touch 2000 Controller, Panel
Futuristic looks, touch screen, possibility to adjust fans’ RPM threshold, and again…..REALLY GOOD LOOKING PIECE OF EQUIPMENT.
Unfortunately the first order came with a defect on the fan4 connector: no power running through it whatsoever. So I returned it to Newegg who sent me another unit a couple of days later. Same identical problem. I thought I must have made a mistake somewhere, however....Volt testers do not lie. I reconnected everything all over again, and everything worked on the first 3 fan connectors but nothing on fan4. I connected the very fans that were working on the fan1, 2 and 3 connector on the fan4 connector, and I got nothing again. I called AeroCool who (after asking me exactly what happened and how I trouble shot it) immediately sent me a Fed-Ex label and offered to send me a brand new unit after making sure it worked. Tech support has been in touch with me since the day I shipped the unit back and they have been extremely helpful. Looking forward to the new unit to make my Coller Master Cosmos look even meaner!
Kudos to AeroCool tech support/customer serivce.
2 people found this review helpful. Did you? Yes / No Thanks for the valuable feedback you provided!