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Newegg covers this product with a limited RMA status, which I was unaware of at the time of purchase. This was a xmas gift for my mother, turns out she got the one model up for herself the week before. When I went to return the iteam for a refund, newegg said I was only allowed to return for the same iteam. There are plenty of other places out there I could of shopped at and offered a refund. Buyer beware.
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