- 4 Ports Computer Connections
- 1 Port Monitor Connections
- AutoScan Interval 1-99 secs (5 sec default)
- Video Resolution 2048 x 1536
- $199.99 –
- Save: $180.00 (47%)
- Free Shipping (restrictions apply)
Worked Well...Until 01/15/2010
This review is from: IOGEAR GCS1774 Miniview Symphony Multi-function 4-Port KVM Switch
Initially, the device worked as advertised. It quickly switched between computers and appeared to keep a hot connection to each computer. This enabled it to switch to a new machine and immediately work.
After about a year the primary USB port died. I can only guess this port was used to monitor the keyboard (and the hotkeys that allowed switching). The secondary USB port continues to work, but now I can only switch machines from the buttons on the front of the KVM. The "hot swap" feature no longer seems to work, because it takes 3 - 5 seconds before the keyboard and mouse are recognized. Kind of working...but not as nicely as it did for the first year.
Contacted IOGear support they have offered to replace the device. Unfortunately, that means I'll be swapping cables on 4 machines for 3 to 4 weeks. I suspect that when I get the new KVM I'll be so happy that I'll never complain again.
Thank you for choosing IOGEAR and sorry about your experience. From your description above, it sounds like the unit has turned bad. Since this unit is backed by IOGEAR’s 3 year warranty, we would definitely make sure that we will process an RMA for you and make sure you have a good unit again. Please feel free to contact our tech support at 1(866)946-4327 and we would be glad to assist you. Once again, thank you for choosing IOGEAR.
1 people found this review helpful. Did you? Yes / No Thanks for the valuable feedback you provided!