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IOGEAR > 
Item#: N82E16817107461
IOGEAR GCS1774 Miniview Symphony Multi-function 4-Port KVM Switch
  • 4 Ports Computer Connections
  • 1 Port Monitor Connections
  • AutoScan Interval 1-99 secs (5 sec default)
  • Video Resolution 2048 x 1536
  • $379.99
  • $199.99
  • Save: $180.00 (47%)
  • Free Shipping (restrictions apply)

3 out of 5 eggs Worked Well...Until 01/15/2010

This review is from: IOGEAR GCS1774 Miniview Symphony Multi-function 4-Port KVM Switch

Pros:

Initially, the device worked as advertised. It quickly switched between computers and appeared to keep a hot connection to each computer. This enabled it to switch to a new machine and immediately work.

Cons:

After about a year the primary USB port died. I can only guess this port was used to monitor the keyboard (and the hotkeys that allowed switching). The secondary USB port continues to work, but now I can only switch machines from the buttons on the front of the KVM. The "hot swap" feature no longer seems to work, because it takes 3 - 5 seconds before the keyboard and mouse are recognized. Kind of working...but not as nicely as it did for the first year.

Other Thoughts:

Contacted IOGear support they have offered to replace the device. Unfortunately, that means I'll be swapping cables on 4 machines for 3 to 4 weeks. I suspect that when I get the new KVM I'll be so happy that I'll never complain again.

Manufacturer Response:

Thank you for choosing IOGEAR and sorry about your experience. From your description above, it sounds like the unit has turned bad. Since this unit is backed by IOGEAR’s 3 year warranty, we would definitely make sure that we will process an RMA for you and make sure you have a good unit again. Please feel free to contact our tech support at 1(866)946-4327 and we would be glad to assist you. Once again, thank you for choosing IOGEAR.

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  • Michael W.
  • Verified Owner
  • Owned For: more than 1 year


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Item#: N82E16817107461
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