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doa - tray opens, but it doesn't recognize cd's or dvd's - tried in two seperate computers
probably just a fluke, but thought I would let you know.
Dear Valued Customer,
We apologize for the issues that you are experiencing with this drive. If you check your Device Manager -> CD/DVD ROM Drives, do you see any device(s) with an exclamation point showing drivers not properly installed?
Please contact us at OC_Support@asus.com and reference case number NE0590 so that we may get more information about your system configuration and assist you in resolving this issue.
ASUS Support Team
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