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Item#: N82E16882676133
SAMSUNG Blu-ray Player BD-P1600
  • 1-Disc Changer
  • 1 HDMI Output
  • LPCM, Dolby Digital True-HD, Dolby Digital, Dolby Digital Plus
  • DTS-HD, DTS

1 out of 5 eggs Defective product, Samsung "support" worthless 07/02/2010

This review is from: SAMSUNG Blu-ray Player BD-P1600

Pros:

When it works, it works reasonably well. The feature set (Netflix, Blockbuster, Pandora) is why I bought it, and within reason those features work OK.

Used an old WRT-54 running DD-WRT in client mode to bypass the stupidly expensive wifi adapter, however.

Cons:

Player faults on a regular basis, with the front-panel completely losing (internal) comms with the main board. Happens mostly after a Netflix pause timeout/poweroff. Sometimes it can be resurrected by power-cycling repeatedly via remote, many times needs a complete power disconnect to have a prayer at getting it back.

Problem is, Samsung knows about it, these reviews are (after I bought it) full of everybody with the same problem. However, despite the "1yr labor" listed on Newegg's description, Samsung cops out by claiming 3 months on labor. In order to fix the unit they want $50 labor.

Now here's the main problem: it's been doing this from the day I bought it. I put up with it initially on the assumption it was a firmware bug that was going to get fixed. Nope, it's a manufacturing defect, and they're refusing to fix it without charging me to do so. That's outright dishonest, and as a result I will no longer purchase any Samsung equipment of any type.

Other Thoughts:

Even when working "properly", there's a faulty automatic gain on picture brightness, somewhere between the BD-P1600 and the T260-HD. As a result, when the movie gets darker, the picture compensates *the wrong way*, making it almost completely black.

OTOH, Newegg is doing what they can to make this right, confirming why I go with Newegg when I have a chance.

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  • Erik W.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Item#: N82E16882676133
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