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They called me.. 07/02/2010
This review is from: Rosewill RX35-AT-IU SLV Aluminum 3.5" Silver IDE USB 2.0 External Enclosure
They called me.. to right a wrong
I posted a fairly negative review about 2 month's ago (review is here on Newegg under the same name). Rosewill contacted me, and I told them what happened to my enclosure. They promptly sent me another without any questions. How can I complain about that? Its practically unheard of in this day and age of bottom line money grabbing exploitation. I have to give Rosewill their just due, they stood behind their product.
I do own quite a few products by Rosewill, and I will (now) continue to be a consumer.
FYI: I could not figure out how to edit my previous review.
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