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4 out of 5 eggs Excellent RAM, but one stick DOA 10/23/2010

This review is from: G.SKILL Ripjaws Series 4GB (2 x 2GB) DDR3 1333 (PC3 10666) Desktop Memory Model F3-10666CL8D-4GBRM

Pros:

In November of 2009, I purchased two (2) packages of this RAM from Newegg.com. This RAM is excellent and is great for gaming. It runs fast and and thanks to the heat-sink it doesn't run too hot.

Cons:

Ever since I put my computer together (early December 2009) it has suffered from random crashes. I finally buckled down and found the problem by running Memtest 86+ (memtest.org). After extensive testing, I found that one of the four RAM sticks was totally dead and since I've been having these random crashes the entire time it's safe to assume that it was dead-on-arrival.

Manufacturer Response:

.
Dear Customer

Thank you for your G.Skill purchase and review. We are sorry to hear one module is defective causing a problem. Please send it in for replacing and the new memory should work much better. All of our memory packages are backed by a lifetime guarantee for these types of situations. If for whatever reason your memory is dead on arrival or becomes defective after a couple days, weeks, or years of use, we will exchange it with a new replacement without question. If you have any further questions or issues, please contact us directly and we will be glad to assist you.

Thank you
GSKILL SUPPORT

Quality and customer service are our top priorities.

Tech Support Email: ustech@gskillusa.com
RMA Dept Email: rma@gskillusa.com
G.Skill Forum: http://www.gskill.us/forum/

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  • James P.
  • neweggVerified Owner
  • neweggOwned For: 1 month to 1 year


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