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Polk Audio > 
Item#: N82E16882290164

1 out of 5 eggs Horrible customer service by Newegg 01/17/2011

This review is from: Polk Audio CSi A6-Black High Performance Center Speaker Single

Pros:

It is a good speaker.

Cons:

Horrible customer service by Newegg.

Other Thoughts:

The speaker was listed at $299 at one point. It seems to be too good to be true but I placed the order anyway. Then I got an email from Newegg claiming that payment authorization with my credit card has failed. I placed two orders at around the same time, one before and one after this order, using the same credit card and both of them went through just fine. And I confirmed with credit card company that nothing is wrong. So this must be a pricing error and Newegg just won't honor it, which is perfectly fine with me since things happen. But don't tell me that it is because something is wrong with my credit card. Within a few hours, the price for this speaker has gone back to $449. So Newegg, if you make a mistake, just admit it. Don't try to blame on the customer!

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  • Eric L.
  • Owned For: less than 1 day


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Polk Audio > 
Item#: N82E16882290164
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