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Epson America > 
Item#: N82E16838110020
EPSON Perfection V500 Photo B11B189011 Film & Photo Flatbed Color Scanner
  • CCD Image Sensor
  • 6400 dpi (max) 48bit
  • Hi-Speed USB 2.0/1.1 Interface
  • $179.99
  • $4.99 Shipping (restrictions apply)

1 out of 5 eggs Breaks once warranty runs out 02/07/2011

This review is from: EPSON Perfection V500 Photo B11B189011 Film & Photo Flatbed Color Scanner

Pros:

Works amazing for 1 to 1.5 years.

Cons:

Breaks after 1 to 1.5 years.
Terrible Customer Support:
- The support person had many support calls going on so he could not get to me most of the time.
- Sometimes he called me a sir, sometimes he called me a mam.
- Spent an hour on the phone doing pointless stuff. (Unplug it and plug it back in.)
- Finally, after the end of the call, he tells me that my warranty was expired and the nearest service center was 200 miles away.
- They don't ship free hammers when they break.

Other Thoughts:

DO NOT BUY!!! TRY OTHER SCANNERS!!!

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2 people found this review helpful. Did you? Yes Yes / No No

  • Rosanne I.
  • Owned For: more than 1 year


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Epson America > 
Item#: N82E16838110020
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