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EPSON Perfection V500 Photo B11B189011 Film & Photo Flatbed Color Scanner
  • CCD Image Sensor
  • 6400 dpi (max) 48bit
  • Hi-Speed USB 2.0/1.1 Interface

1 out of 5 eggs Breaks once warranty runs out 02/07/2011

This review is from: EPSON Perfection V500 Photo B11B189011 Film & Photo Flatbed Color Scanner


Works amazing for 1 to 1.5 years.


Breaks after 1 to 1.5 years.
Terrible Customer Support:
- The support person had many support calls going on so he could not get to me most of the time.
- Sometimes he called me a sir, sometimes he called me a mam.
- Spent an hour on the phone doing pointless stuff. (Unplug it and plug it back in.)
- Finally, after the end of the call, he tells me that my warranty was expired and the nearest service center was 200 miles away.
- They don't ship free hammers when they break.

Other Thoughts:


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  • Jack R.
  • Owned For: more than 1 year

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