- PCI Express to USB Card
- USB 3.0
- Up to 5.0 Gbps Data Transfer Rate
new firmware does not help 04/04/2011
This review is from: IOGEAR 2-Port USB 3.0 PCI-Express Card Model GIC320U
see previous review
No IOGEAR, the new firmware does NOT solve the issue. I had already tried that before I first contacted you for support. In my first contact with you I stated that I had already installed the new version of the firmware and loaded the latest driver but was told to "try downloading the new firmware" in your useless response anyway.
Thank you for choosing IOGEAR and we apologize for your experience. Please check the firmware version by clicking Start -> Program -> ->Renesas Electronics -> USB 3.0 Host Controller Driver -> "USB 3.0 Host Controller Utility". There should be a window pop up showing the firmware version. It it does not showing firmware version "3027, please visit IOGEAR website to download the latest firmware and driver. Please feel free to contact our customer support at 1-866-946-4327 or email us: firstname.lastname@example.org.
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