Supply OK, Support Amazing
07/26/2011
This review is from: Athena Power AP-AT30 300 W AT Power Supply
Pros:
Comes with a switch on standard connectors (four spade/quick-disconnect terminals) and works pretty well, especially considering the money. See "Other Thoughts" for another important issue.
Newegg, of course, never fails to impress. (Thought I'd throw that in there, although it's a little beside the point.)
Cons:
Fails the "heft-it test" severely. When I picked it up, I was wondering whether or not the metal box was empty! It's *that* lightweight. Doesn't look like much, either, but hey, it's a metal box with important stuff in it.
Also, the spade connectors tend to tug off easily -- be very careful removing the switch if you don't need it, and you might actually want to widen the connectors a little, because they attach to all mating connectors with an iron grip. Think "arm-wrestling strongman on sterioids" grip.
Overall Review:
Considering that this particular type of computer power supply went out of style in 1996, and was largely out of use by 1998... I don't think that there are very many being sold here!
That said, Athena Power stands behind their supplies 150% and then some. I took a reading with my multimeter which sent me to their RMA department. I got it approved very quickly, and although they did not pay for return shipping (which I don't mind), they were eager to assist me with my problem. Even though it turned out that the issue was with my multimeter, they were willing to send me a replacement supply. I even was able to ask them to not include the (unneeded) switch and tug-test the spade connectors for me!
Athena Power, you have won at least partial brand loyalty from a first time customer, based solely on your support staff! ...and Ricky (you know who you are)... I don't know how much you make, but you deserve a massive raise. You are a true customer supporter. Godspeed.
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- Christopher H.
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Verified Owner
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Owned For:
1 month to 1 year
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