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I contacted Vantec support directly. They had me update my USB 3.0 drivers, but that didn't help. So they sent me a replacement device. IT HAS THE EXACT SAME PROBLEM! This device is completely useless with USB 3.0 because it hangs either after a couple of seconds or several minutes. And the main reason I bought this was for the speed advantages of USB 3.0.
Stick with a USB 2.0 device until they redesign the USB 3.0 device to work properly.
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