- Brilliant Blu-ray & DVD Movies
- Upscale to Amazing HD & 3D Quality
- Entertainment Beyond the PC
Customer service sucks 05/16/2012
This review is from: CyberLink PowerDVD 11 Ultra
I have Power DVD 10 Ultra. Not a bad product.
I spent days working with a person in India trying to get the 3D features to work. Waste of time. I sent them a DXDIAG log file, but they did not know how to read it.
I finally fixed the problem myself. This is a very very complex product. You are really really on your own to make it work. Caveat emptor!!!
The wonderful folks at Cyberlink were so happy to have me buy their product that since 11/29/2010 they have been sending me the confirmation email: "Order confirmation for order #9293310242". Every half hour. Every day. Every month. Every year. Thousands and thousands of emails.
I'm still getting the confirmation email, and I still can't get anyone at Cyberlink to listen.
Moral, if you do buy this product, don't make my mistake of buying from Cyberlink. Buy from Newegg. Newegg speaks English and has been really wonderful to work with over the years.
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