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of a possible 10 purchased (newegg and other sources) I have 6 dead units. They all have the same error (ADF lamp failure). The bad part is there doesn't seem to be anything wrong with the ADF lamp itself. I'm currently attempting to RMA these for repair.
Technical support was really quick to respond initially but I haven't heard from them after I sent my serial numbers. These units are great when they work; its just that they have a crazy high fail rate. I wouldn't suggest buying these overpriced units to anyone.
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