- 336 CUDA Cores
- 1GB 256-Bit GDDR5
- PCI Express 2.0 x16
Started artifacting after 60 days. Suspect bad memory on card. Started RMA process. MSI main shippiing instructions say use original box when possible. RMA email states DO NOT ship original carton box or RMA will not be returned or accepted. I can see that this will not be an easy RMA.
Dear Valued Customer,
We apologize for the issues that you are having with this product.
You can ship the graphics card using a different box, but please make sure the card is well-cushioned/protected prior to shipping.
Please kindly visit the URL below to set up a RMA with the following information.
1. Full name (first, and last)
2. Telephone #
3. Physical address
4. Email address
5. Serial number (located on the box, or the back of VGA card, eg 602-xxxx-xxxBxxxxxxxxxx)
6. Symptoms you are having onto the Special Remark section (as detailed as possible)
Once your information and warranty coverage are verified then we can proceed with this RMA for you.
Our turn-around time is typically about one week and our system will notify you automatically at every stage of your RMA process.
If you have any questions or concerns regarding the product, received the unit back from RMA but are still having issues, please do not hesitate to contact us directly at firstname.lastname@example.org and we will be more than happy to assist you, thank you.
MSI Review Team | email@example.com
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