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NZXT > 
Item#: N82E16817116013

1 out of 5 eggs Don't bother, very poor customer support 08/27/2012

This review is from: NZXT HALE90-1000-M 1000W ATX 12V v2.2, EPS 12V v2.91 80 PLUS GOLD Certified Modular Active PFC Power Supply

Pros:

Heavy and has a very stable 12v rail. Very much silent and has sleeved cables.

Cons:

Lack of customer support, last February one of the phases that delivers power to the cpu (eps 8) failed and nearly ruined my board. After some emails with NZXT they made an excuse that they had no units on hand for RMA so I waited. Before long other but more important matters came up so I didn't bother until recently. Now they didn't reply at all to my recent emails and tickets. I may as well file a complaint with the Better Business Bureau.

Other Thoughts:

Buyer beware this is not the best company when it comes to customer service and I later learned that the units that they sell under their brand is actually a rebranded unit from Super Flower.

Manufacturer Response:

First of all, We want to thank you for being a customer of NZXT.

We also want to apologize for the service issue you experienced with our service system, please contact us directly at 626-228-1150 so we can figured out what went wrong with our service to you. we will await for your call. please do contact us.
sincerely.

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  • Damon M.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Item#: N82E16817116013
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