- 1920 x 1080 5ms
- Active Contrast 30,000,000:1 (1000:1)
- D-Sub, DVI
Bad Customer service 08/28/2012
Great looking monitor when it works
They say they have a 3 year warranty. Good luck getting them to honor it. 6 months after purchase the monitor began to display red in any picture that had black in it. I use DVI, I changed cables and even display cards and switched port with the same results.
First I had the pay shipping back to them so the $20 instant savings just went out the window. I get one call asking what it was doing, after three week with no response I ask if I am ever going to see the monitor again. Right away I get an email stating after testing it for 48 hours with a VGA cable (who uses VGA) they could find nothing wrong with it.
A week later I get the monitor back and within 6 hours the red is back. I even took a picture of it and attached it to the email. They stated they couldn't understand why it was doing it but they would elevate the issue higher up.
They have now quit responding to my emails and I have a lousy display to show for it and I am out the money spent shipping it back.
I will not be buying any more Hanns-G products if this is how they honor their warranties. NEWEGG needs to look into why they are selling products from this company
13 people found this review helpful. Did you? Yes / No Thanks for the valuable feedback you provided!