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Item#: N82E16813121618

2 out of 5 eggs Having issues with PCIe graphics 08/31/2012

This review is from: Intel BOXDZ77SL50K LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros:

This is a nice board with great CPU and memory capabilities. I give it two stars because of it's potential.

Cons:

I have RMA'd one of these boards already because my 560ti OEM wasn't recognized in the single PCIe slot, as well as various other cards I tried. None of them were recognized so Newegg sent me a new one. Now the new board has the same problem. I spent about an hour on the phone with Intel support and "Freddy" just kept telling me he wasn't sure and that it may be a "compatibility" issue. I told him that wasn't exactly likely, and now he said a team of engineers are trying to figure out what the problem is. It's been a few days and no one has contacted me. "Freddy" didn't seem to be aware that this board's slot is advertised as "backwards compatible" nor did he have any idea about Nvidia's graphics cards. I have a feeling I'm going to have to end up spending more money just to find a board that will work out of the box. I went through BIOS settings, resets, updates, and everything else I could think to try but nothing is ever detected as being inserted into the PCIe slot in BIOS.

Other Thoughts:

After explaining that I have an identical, known-working 560ti that I tested in vain, Intel support actually recommended that I go out and purchase another $300 dollar video card just to see if it was a compatibility issue. I pointed out that this was entirely ludicrous, especially since the 550ti is on the compatible product list and the 560ti is almost the same exact card. I always find it frustrating when I can tell a rep more about the technology they are supposed to be supporting than they can find in their knowledge base.

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  • Christopher P.
  • Verified Owner
  • Owned For: 1 day to 1 week


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Item#: N82E16813121618
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