- Intel Z77
- Core i7 / i5 / i3 / Pentium / Celeron (LGA1155)
- DDR3 2800(O.C.)/2600(O.C.)/2400(O.C.)/2200(O.C.)/2133(O.C.)/2000(O.C.)/1866(O.C.)/1800(O.C.)/1600/1333/1066
Bad Sound and Snowballing issues 08/31/2012
Great speeds with the 2 SSD's in a raid and all 3 video cards work in SLI if I wanted.
Sound doesn't work other than producing static. Sent the board back to Newegg to get replaced and the board was damaged in shipment. Newegg's only response was to send the board back to me and say deal with Asus. The shipping company won't insure the motherboard even though I sent it back to Newegg insured. Asus hasn't responded to my RMA request in over a week.
Why do we waste over $400 for a motherboard only to get service like this on a defective product?
Dear Valued Customer,
We apologize that the motherboard had an issue with sound output.
We can only repair or replace units. Our warranty does not cover damage caused during shipping from business such as Newegg to customer. Please visit here for more information on our warranty and what is included and not included: http://www.service.asus.com/warranty.aspx#!Motherboard%20Warranty/c1c20. In some cases, we can repair the unit depending on the extent of damage. Please see here for some examples of damage that we can perform repairs on such as broken: http://support.asus.com/repair.aspx?no=568&SLanguage=en.
If you have an RMA # and would like me to look into your case, please contact me at firstname.lastname@example.org reference #C1037-4025.
ASUS Customer Loyalty
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