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Western Digital WD Green WD20EARX 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive
  • Cool, quiet operation for efficient eco-conscious computing
  • Reduced power consumption
  • Eco-conscious design
  • 2-year limited warranty

Pros:

The cost was right. The reliability wasn't.

Cons:

80% failure within 2 years is not good.

Other Thoughts:

I originally bought 4 of these, and within a year 1 died. RMAed it. Then after year 1, the other 3 non refurbished ones died. Unfortunately, I purchased these during the time they only had 1 year warranty, so there goes the RMA. Really getting tired of the 1, 2, 3, maybe 5 year warranties. With all the failures, it really doesn't matter about price per GB. How can we select reliability?

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Green, as this is not the typical experience with the product. We are sorry to hear about the multiple failures you experienced with your WD Drives within such as short time frame. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances, and will replace your device no questions asked. All of our WD Internal drives carry at minimum a 2-year warranty, and up to a 5-year warranty. Please click the following link for further information on our warranty.
http://support.wdc.com/warranty/policy.asp?custtype=end&lang=en
We would appreciate the opportunity to further assist you directly, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

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  • James M.
  • Owned For: more than 1 year


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