Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Limited Time Only! Newegg Premier is now only $29.99/year. Sign up now.
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Computer Hardware > 
Video Cards & Video Devices > 
Desktop Graphics Cards > 
ASUS > 
Item#: N82E16814121623

Pros:

the product arrived in a decent amount of time.

Cons:

I purchased an Openbox ASUS 7850 video card. Purchased a new power supply. Video card required installing new card, monitor not working, uninstalling, to check to make sure machine was working properly - old card works. I spent 3hours trying to get the new card to work with my PC, uninstalling, reinserting old card, CD driver install , reinstalling new card, monitor not working. The monitor still would not work with this card. I aquired an RMA to return the card, but had an emergency and it did not get shipped in time, so now the RMA is void and 30 day refund is expired and i'm out $172.00.

Other Thoughts:

I won't buy from Newegg again under these circumstances. It is said that the equipment is tested before leaving the store, but i don't think this one was. I went to an electronic store and bought a new card that cost $10 more than the Newegg price and it works perfectly. I will also retract this statement if i can get a full or 3/4 refund.

Manufacturer Response:

Dear Melane1026,

I am sorry for your experience with your HD7850 graphics card. If you are willing, can you please send me your Serial Number so that I may check your warranty with us at ASUS?

If you are still within warranty I can gladly get you a replacement card that will work in your system properly.

Please contact me at cl-jeremy@asus.com (ref#1043-5413) at your convenience.

Regards,
Jeremy
ASUS Customer Loyalty

Share this review:

Did you find this review helpful? Yes Yes / No No

  • Madelynn L.
  • Owned For: less than 1 day


Home
Home > 
Computer Hardware > 
Video Cards & Video Devices > 
Desktop Graphics Cards > 
ASUS > 
Item#: N82E16814121623
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau