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No Tech Support or any other support for that matter. Slow USB Speeds are a fraction of the USB Standards claimed. Use a product such as HD Speed to test this for yourself (vs a direct USB conn on your test computer). On a verified gigabit lan the USB speeds are a fraction of the standard. Honest manufacturers won't use the terms USB 2.0 and USB 3.0 when they don't meet actually meet the speeds which are a major part of the standard. Also there is no isochronous (real-time) USB mode.
If you try to phone support you get an automated message that is supposed to create a support ticket but is never responded to. If you use the web site to fill out a support form it is never responded to either. Buy this product only if you're comfortable with no support.
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