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Western Digital WD Green WD20EARX 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive
  • Cool, quiet operation for efficient eco-conscious computing
  • Reduced power consumption
  • Eco-conscious design
  • 2-year limited warranty

Pros:

Quiet, cool

Cons:

Bought two and immediately ran Bitlocker on both to force a write to the whole drive. One worked fine, and the other reported some bad sectors. Following up on the bad one with chkdsk caught a huge number and the scan virtually stopped making progress.

Other Thoughts:

Newegg is accepting it for refund without a restocking fee, and at least I caught it before there was data to be lost. Remember to do a full write to new HDDs to catch these things before it matters.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Green, as this is not the typical experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
It is recommended to test the drive with an alternate method to determine if the drive has physical defects. For more information about Bad Sectors, please see the link below:
http://wdc.custhelp.com/app/answers/detail/a_id/62/session/L3RpbWUvMTM1NjEwNjQzMC9zaWQvT1lCTWJqZWw%3D
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please click the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
For information on proper handling and installation of your drives, please refer to the following link.
http://wdc.custhelp.com/app/answers/detail/a_id/981
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

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  • Roger W.
  • Verified Owner
  • Owned For: 1 day to 1 week


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