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1 out of 5 eggs Poor Quality Headsets 12/09/2012

This review is from: PLANTRONICS GameCom 367 Closed-ear 3.5mm Circumaural Stereo Headset

Pros:

Decent sound, fairly comfortable.

Cons:

Mic quality is mediocre, pics up a lot of ambient sound, but that's not the biggest problem.

The plastic frame may look sturdy but on two occasions with two different sets the frame broke just above where the headset adjusts. Only was to use them is to tape it together. These things were no doubt discontinued for this reason.

A third set lost sound in one of the speakers less than 4 months after purchase.

Other Thoughts:

Worst of all Plantronics wouldn't accept newegg's invoice as a valid receipt so I could RMA any of the 3 sets we had, 2 of which were under warranty. What else am I supposed to use as proof of purchase from an online retailer? So not only are their headsets poor quality but their customer service is terrible. Never buying from them again.

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  • Andrew C.
  • Verified Owner
  • Owned For: more than 1 year


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