Already bad. 12/10/2012
This review is from: SYBA Double Fans Slick Design Cooler Stand for 17 Inch Laptop PC CL-NBK68021
good design, twin fans.
Bad quality fan motors. 2 months already making a grinding whirring noise and wants to slow down and stop.
USB hub built in is a nice concept. needs to be able to carry more juice.
To make top quality products is our goal.
From your descriptions, I'm not sure if the noise is coming from the fan itself or, from the metal part of the cooling pad touching the fan.
Please contact our customer service for a replacement. And we would like to find out more about this problem and correct it in our future cooling pads.
SYBA offers an on-line RMA form, the user can easily fill out the form and submit it for a quick RMA return and exchange.
Our technical support team is available to help 9am-5pm M-F. Feel free to contact us during those business hours at firstname.lastname@example.org
Regards, SYBA CST 01142013
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