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They are quick when they work


We ordered 8 of these to begin with, and within a year we have had to RMA 5 of them. They are set in a raid configuration, and would either start throwing SMART errors and dropping from the raid, or they would just drop all together. We have had much better experiences with the WD2002FAEX drives. At first I thought it might have been a backplane or raid card issue, but testing the drives in other computers the drives just wouldn't hold up.

Other Thoughts:

Western Digital has always had great support, but they have recently changed their RMA portal and it is horrible. I know that hard drives can fail but 5/8th of then within a year?

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  • Thomas P.
  • Verified Owner
  • Owned For: more than 1 year

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