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Item#: N82E16813157280
ASRock 970 EXTREME3 AM3+ AMD 970 + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
  • AMD 970 + SB950
  • FX / Phenom II / Athlon II / Sempron 100 Series
  • DDR3 2100(OC) / 1866(OC) / 1800(OC) / 1600(OC) / 1333 / 1066 / 800

1 out of 5 eggs UPDATE- DON'T BUY unless you want a headache 12/30/2012

This review is from: ASRock 970 EXTREME3 AM3+ AMD 970 + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard

Pros:

Check my 12/14 review

Cons:

Check my 12/14 review

Other Thoughts:

This is an update to my 12/14 review of this motherboard. Everything I said in that review is still true but after my latest RMA experience, I cannot reccommend this motherboard. We've been buying parts from Newegg for years and sometimes we've just been unlucky but I have NEVER sworn off a brand before now.

As I said previously, ASROCK customer service is terrible. Still, it could be worse. But then I got my RMA (my second RMA and third motherboard, by the way, WITHIN A YEAR) in a worn-out Newegg box, with the motherboard itself in a slightly damaged box with slightly damaged electrostatic paper, I knew it had to be a refurb. Fine I said, I'm not picky. As long as it works, as I'm pretty tired of rebuilding this PC as the only thing that ever goes out is the motherboard. Well after about an hour of building and troubleshooting other components, come to find out the RMA is DOA. This means I'll have to ask Asrock for a FOURTH motherboard and pray it isn't DOA.

Now, you may think I don't know what I'm doing or that I'm killing these motherboards somehow. I do keep my PC on about 8-12 hours a day but I don't do much else. I don't overclock, or put a lot of demand on it. All my other parts have been working for years. Perhaps that's why I've been able to find out these motherboards die quickly, because I use and keep on my PC for many hours. My brother-in-law has the same motherboard, and he bought it about a month after me. His still works, HOWEVER he uses his PC very lightly. And my motherboards work perfectly for a certain amount of months. My guess is that these boards tend to go out after a certain amount of hours. I never had any problems while it was working. One day it simply does not turn on.

Long story short, I am extremely sick of ASrock and this motherboard. I have to go back to my previous Gigabyte board which I never had any issue with while I argue with ASRock for a free RMA. My warranty will be up in about two months and after that point I'll be looking for another motherboard. I have never written a review in my life with one star because sometimes, yeah things are just DoA, but poor reliability combined with poor customer service makes for an experience I wouldn't poor my worst enemy through. All I can say is, don't buy this motherboard unless you want to risk multiple failures, a difficult and slow RMA process, and the frustration of rebuilding your PC every time, just to find out your board is DOA. If you buy it anyway, you've been warned. I don't think three bad boards is simply a fluke.

Manufacturer Response:

Dear AsRock Customer

We sincerely apologize for any inconvenience this may have caused you. . For the RMA mainboard, we always stress test the returning mainboard to assure working fine before shipped. Please trouble shooting the mainboard for below steps with known good components; remove the mainboard from inside computer to outside. Place the mainboard on empty mainboard box, clear the CMOS, reseat the CPU with heatsink fan as well, inserts 1 memory module only in A1 slot, video card with 6+6 power (if applied), power supply with connecting 24 pins + 8 or 4 pins ATX power to the mainboard, plug the computer case’s power switch to mainboard's front panel header and try again. If still having same issues please contact our tech support at 909-590-8308. We can assist you shortly.

Thank you

AsRock SUPPORT
Tech Support Email: user@asrockamerica.com

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  • Ajane C.
  • Verified Owner
  • Owned For: more than 1 year


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