Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Home > 
Software > 
Photo & Design > 
Item#: N82E16832745014
ABBYY Screenshot Reader
  • Capture Two Types of Screenshots
  • Image Screenshots
  • Easy to Use with Practical Tools

1 out of 5 eggs, the worst rebate center I've ever seen 01/14/2013

This review is from: ABBYY Screenshot Reader




I should have read the previous comments before I placed the order.
I submitted the rebate in Nov, 2012. I didn't see any status update online till Jan 2013.
I called the center. A girl who knew nothing said she couldn't find my submission in their system. She then tried to manually put my submission into the system which she failed. After spending 10 minutes, we finally found it's because I had a submission two years ago with my current email address but my previous apartment address. This made a huge techinical difficulty for her. She said, "Well, in this case, I can't create another account for you using the same email and different address. I can't change the currently existing account's address to your current address either. I have to ask our special team to deal with it."
I then got an email from their special team, was told to fax info to them.
I followed the instruction. Then my rebate got rejected due to missing original upc.
I called again this morning. Politely asking them to validate my rebate. The lady I was talking to was rude, kept saying if the upc were lost in the mail, they didn't have any responsiblity to validate the rebate.
I sent out more than 40 letters during the holiday season. This rebate submission letter with another one sent to the same place, happened to be the only two lost!
If you really would like to deal with this rebate processing center, be sure to get your rebate letter with a deliver confirmation at least although I had not chance to test if that works.....

Share this review:

Did you find this review helpful? Yes Yes / No No

  • Yujun X.
  • Verified Owner
  • Owned For: 1 month to 1 year

Home > 
Software > 
Photo & Design > 
Item#: N82E16832745014
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.