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Item#: N82E16811815018
Xigmatek ASGARD 381 CCC-AD38BT-U03 Black Steel / Plastic / Metal Mesh ATX Mid Tower Computer Case
  • Steel / Plastic / Metal Mesh ATX Mid Tower
  • 2 x USB 3.0, Audio In/Out Front Ports
  • 3 External 5.25" Drive Bays
  • 8 Internal 3.5" Drive Bays

1 out of 5 eggs Returning this today...Here's why. 01/28/2013

This review is from: Xigmatek ASGARD 381 CCC-AD38BT-U03 Black Steel / Plastic / Metal Mesh ATX Mid Tower Computer Case

Pros:

GREAT cable management--both sides come off and there's room inside for a zillion fans including two on a "somewhat" filtered front-of-drives side. Nice looking, well designed and in terms of construction, well done.

Cons:

After spending two days gently installing the mobo, ram, PS, six devices, cooling, cpu and a half dozen fans, the big "ON" button broke and after being pushed down, stayed down and may have fried stuff inside after i hit the restart button to see if it would at least just stay on, and didn't, just shut itself off and threw the Power Supply into circuit breaker mode (!). Yipes.
But here's the TRULY lame part: this 34 dollar case, though covered under warranty, will cost me almost that much to return to NewEgg even if went USPS. So for all that trouble i am paying about 2x a restocking fee to simply return it and even then there's no guarantee they'll be okay with it if some gorilla decides to trample it on the way there. So now i have to REMOVE all the stuff from it, rebox and cross my fingers that i got all the stuff it came with in there (the zip ties and screws were from these guys or the Mobo? oh man!)

There you have it. Nice case if the power module they installed in China wasn't totally cheap and i didn't have to pay the shipping for the RMA...

Note to Self: The "largest online reseller" (hint: rhymes with glamozon) provides instant-RMA like NewEgg--but they pay for RMA return shipping via UPS. NewEgg might consider doing so -- even if it means raising your prices a tiny bit overall. you wouldn't lose any customers and keep the ones you have...

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  • Kenneth G.
  • Verified Owner
  • Owned For: less than 1 day


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Item#: N82E16811815018
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