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Item#: N82E16813128562
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1 out of 5 eggs NIC won't support Gbs ethernet 02/04/2013

This review is from: GIGABYTE GA-X79-UP4 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros:

Fits well in a Fractal Design R4 case, performs as expected, lots of Sata connections, great overall MOBO

Cons:

Built-in Network Interface Card (Intel 82579LM) does not support Gbs speed. If you set the link speed to Auto Negotiate, it runs as 100Mbs, if you set it to 1000Mbs, it stops working altogether. All drivers are current. All other computers connected to the Netgear switch run at 1Gbs. Not sure if the hardware is defective or if there is a driver problem. Manufacturer's have not provided an answer.

Other Thoughts:

Intel's support response to the problem was "contact the OEM", Gigabytes reply was "connect directly to the modem". Both companies provided non-answers so keep this in mind before you purchase their products. Also note that Gigabyte and Intel do not have a phone number you can call for support. I'll update this review when I have more information.

Manufacturer Response:

Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at newegg-support@gigabyteusa.com with the case number 93149 in the subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team

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  • Gene W.
  • Verified Owner
  • Owned For: 1 week to 1 month


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