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Intel Motherboards > 
ASUS > 
Item#: N82E16813131821

Pros:

Worked well

Cons:

I've had this motherboard for about 4 months+
At first when it arrived, it wouldn't start up with all the 4 sticks of ram in, so i thought ok i can work with just 8 gbs of ram. Been using it with just 2 sticks of ram in since it first came, worked well. Till some problems arose. My computer stopped turning on after i pressed the power button. I took it to a computer place to check it out since i couldn't figure it out. It turned out it's DEFECTIVE. I had to pay a $70 dollar fee for them to check my computer to see why it wasn't turning on just for them to tell me it's a defective motherboard.

Manufacturer Response:

Dear Valued Customer,

We're sorry to hear about your experience with the motherboard. Is the standby LED on with the system off. After pressing the power button, do the fans spin or any of the Q-LED's ((CPU, DRAM, VGA, Boot Device LED) stay on? Have you tried clearing CMOS? To continue support, please contact me through the email at the bottom. We would be happy to receive your it through RMA, test, and repair or provide a replacement. Please contact us at 1-812-282-2787 or use the online submittal form at: http://vip.asus.com/eservice/usa_rmaserv.aspx to request a RMA. Thank you.

For support information, please visit http://support.asus.com. For service, visit http://service.asus.com. For motherboard warranty, visit http://www.service.asus.com/warranty.aspx#!Motherboard%20Warranty/c1c20; Refurbished: http://www.service.asus.com/warranty.aspx#!refurbished-warranty/c16us. For RMA status, visit: http://am.eservice.asus.com/rmaweb/search/rmCustomerQueryAction.do?.

Regards,
Benson
ASUS Customer Loyalty
cl-benson@asus.com

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  • Allen Z.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Home > 
Computer Hardware > 
Motherboards > 
Intel Motherboards > 
ASUS > 
Item#: N82E16813131821
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