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Beware of refurbished Netgear products 02/06/2013
All software/firmware bugs seem to have been resolved
Netgear customer support is horrible and will NOT helo you with ANYTHING if you have a refurbished item. I purchase one of these brand new over a year ago and it worked like a champ and was fairly straight forward on setup. Purchased a refurbished 3700 from Newegg to expand my range even further (have several brick walls between computer room and main living room) and called their customer support section when I was having issues getting the two WNDR3700s to sync. They wouldn't have anything to do with me because it was refurbished. Nevermind the new router that was still on my account. They treat refurbished items like the plaque...now I will return the favor and will not be purchasing any netgear items in the future.
Newegg rocks and Netgear could learn from them. I have the netgear powerline (new) and the original 3700 (new) and because I have ONE refurbished item, they refuse to help without paying them? Ridiculous! For those wondering, you have to give them the model #, part #, MAC address, etc. for every item you are calling about...no way around the refurbished item if you have an issue....really is a shame as I was a huge advocate of their products and steered family and friends to purchase netgear products.....
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