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Western Digital Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive
  • Maximum performance for power computing
  • Dual processor speed
  • Rock-solid mechanical architecture
  • 5-year limited warranty

Pros:

* Good warranty!
* Speedy!

Cons:

* 2 DOA
* 1 Failure within 3 months

Other Thoughts:

I purchased three of these Nov 9, 2012. One went into a machine for my brother, one into a machine for my father, and one went into my RAID 5. Imagine the face I had to save when the two going into my family's machines were Dead On Arrival. Newegg was awesome enough to replace those drives (plus cost of shipping the bad drives to them). One family member accepted the replacement while the other decided to go with a different brand. So now I had a spare (replacement).

The one which went into my RAID 5 failed last week. I put the spare into it. Unfortunately I don't have high hopes.

I do realize the drives aren't "designed" for RAID-level use. However, until Caviar Red warranty gets bumped up or RE4 price comes down, this is what I decided to use at the time.

I will still go with warranty on this bad drive. Of course, through the manufacturer because it has been more than 30 days since purchase.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
Please accept our apologies but the WD Black, WD Green, and WD Blue hard drives are not manufactured for and are not warranted for use in RAID environments utilizing Enterprise HBAs and/or expanders and in multi-bay chassis, as they are not designed for, nor tested in, these specific types of RAID applications. For all Business Critical RAID applications, please consider WD Enterprise Hard Drives/WD Red that are specifically designed with RAID specific, time limited error recovery (TLER), are tested extensively in 24x7 RAID applications, and include features like enhanced RAFF technology and thermal extended burn-in testing. Click on the following links for more information.
http://www.wdc.com/en/products/internal/enterprise/
http://www.wdc.com/en/products/products.aspx?id=810
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

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  • Keith B.
  • Verified Owner
  • Owned For: 1 month to 1 year


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