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Item#: N82E16813130247
MSI 785GM-E51 AM3 AMD 785G HDMI Micro ATX AMD Motherboard
  • AMD 785G
  • Phenom II / Athlon II / Sempron 100 Series
  • DDR3 800/1066/1333/1600(OC)

1 out of 5 eggs RMa'd replacement dead in less than a week! 03/18/2013

This review is from: MSI 785GM-E51 AM3 AMD 785G HDMI Micro ATX AMD Motherboard

Pros:

NONE!!

Cons:

PLENTY!!

MSI!!

QUALITY CONTROL INVOLVING repairing or replacing motherboards!!!

Other Thoughts:

Guess what MSI, this board mysteriously died today. no warnings...and the power supply wasn't even plugged into anything...period..It worked perfectly for one measley week!

If you're reading this MSI..I have already left a message for " rene" and you have my shipping address, email address, phone number and have 3 weeks from tomorrow 3-20-2013 for me to receive from you all a BRAND NEW am3+ socket motherboard...

That is the LEAST you can do for me considering the hassles I have been through with communication before the sale, after the sale, and this epic FAILURE of an RMA process.

This board was to go to a customer of mine's pc. He decide to change his mind about buying from me THANKS TO YOU MSI!

I am fed up. Can you tell?

This is not up for discussion or debate

NEW AM3+ motherboard....in 3 weeks from tomorrow..or I contact the better business bureau! No customer should have to deal with two dead motherboards that he did nothing wrong to for them to die mysteriously.

Apparently Q C is not in MSI'S vocabulary.

Rene...get me the new am3+ board or I contact the b b b again you already have all my information you need.

Don't waste my time trying to lie to me or talk me into another used/refurbished board because it's obvious you all don't know how to repair a motherboard..let alone quick accurate honest communication.

New am3+ motherboard...3 weeks..Or else I contact b b b

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.
Please kindly contact us with your previous RMA# and we will issue you a new RMA# with prepaid shipping label.

If you have any questions, feel free to get in touch with our tech support team directly at 626.271.1004 for assistance during regular business hours from M to F, 9am to 6pm Pacific Time.
Or you can email us at usreview@msi.com, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

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  • Raymond T.
  • Verified Owner
  • Owned For: more than 1 year


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Item#: N82E16813130247
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